What are the responsibilities and job description for the Customer Service Representative position at A great organization!?
Customer Service Representative | Temp-to-Hire
Fully on-site | Mahwah, NJ area
Monday - Friday | 10am to 7pm
Job Responsibilities:
- Answer inbound phone calls in a timely professional manner
- Effectively develop rapport to establish potential client relationships
- Timely follow up at Sales Representatives request or customer request
- Effective and professional communication with customers and Sales Force
- Professionally and effectively solve customer immediate problems
- Professionally and effectively answer incoming E-Commerce Chats from customers
- Professionally and effectively answer incoming texts from the sales force
- Other additional tasks as needed
- Must be proficient with Microsoft Office applications. SAP experience is a big plus!
Salary : $19 - $20