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This position is a hybrid model that supports a blend of in office and remote work from one of the following office locations : Overland Park, KS or Schaumburg, IL.
In this role, a Customer Support Consultant will be responsible for :
Investigate and route complaints from national / local insurance regulators and consumer to appropriate office for resolution.
Locate claims office staff for insureds and other parties calling to report claims.
Identify appropriate business or marketing reps for agents seeking appointments.
Enter inquiry data into tracking system.
Basic Qualifications :
Bachelor’s Degree and No prior experience required in the Customer Service area
High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area
Experience with Microsoft Office
Preferred Qualifications :
Excellent communication skills
Detail oriented
Last updated : 2024-04-28
Full Time
Insurance
$50k-64k (estimate)
04/30/2024
06/21/2024
FAREHAM
500 - 1,000
2012
TIMOTHY JAMES GRANT
$50M - $200M
Insurance
The job skills required for Customer consultant include Customer Service, Communication Skills, Customer Support, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer consultant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer consultant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer consultant positions, which can be used as a reference in future career path planning. As a Customer consultant, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer consultant. You can explore the career advancement for a Customer consultant below and select your interested title to get hiring information.