What you can expect

You will provide functional solutions on the Zuora platform. It includes activities such as: version upgrade, system maintenance, enabling new subscription models, using out of box capabilities/custom extensions. You will be working with Zuora Order Management, CPQ/CPQ-X, Subscription, Billing & Payments modules, to enable a frictionless customer journey. You will partner with Lead Architects, Sr.Business System Analysts, and other non-engineering teams to deliver functional solutions.

About the Team

You will be a part of the Shared Services Engineering team, working as a Business Systems Analyst with an impactful and highly motivated team of lead BSAs, Architects, and Engineers. This is a highly visible and critical role, reporting to the Head of Delivery – Quote to Cash, offering the chance to be a change agent for business processes and systems transformation.

What we’re looking for

• Experience working on: Customer Accounts, Product Catalog, Order Management, CPQ / CPQ-X, Subscription Management, Billing and its integrity with the Quote to Cash flow.

• Experience implementing scalable, cost effective, business capabilities in Zuora, create/modify workflows to meet the business needs.

• Experience in presenting systems/IT concepts to business and IT stakeholders.

• Experience with Zuora Order Management, CPQ/CPQ-X, Subscription, Billing & Payments modules.

• Experience with functional solutioning to meet business needs: Customizations, Workflow change recommendations, configuration setups & system integrations.

Salary Range or On Target Earnings:

Minimum:

Maximum:

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.