• Be able to interpret customer contracts and how they should be implemented in our various systems.
• Assist the Revenue Manager with setting up new customer contracts as Sales Orders and Revenue Arrangements in NetSuite. Invoice all customers on a timely basis based upon their customer subscription contracts,
• Invoice professional services monthly working with the Revenue Manager and the Director of Services with taking the hours from excel workbooks and creating the invoices in NetSuite. We are looking at possibly using the Project based system in NetSuite in the future to help with this so any experience with this module would be a plus.
• Be able to navigate various 3^rd party platforms some customers use for invoice submissions and payments.
• Be able to interact with a diverse group of customer procurement and AP groups, as we have an international customer footprint, which requires this role to have a professional, friendly, and effective method of solving issues to ensure timely payments from customers.
• Make sure sales tax, as applicable, is properly assessed on invoices and ensure the Avalara tax system correctly captures that tax and reports the correct amounts to various states.
• Work with the Revenue Manager and Sales Operations to create commission tracking files, calculate commissions, and provide communication around payment to sales and payroll.
• We are also exploring a 3rd party Sales Commission tracking platform, so any experience with such a system is a big plus for this role.
• Support audit activities and be the main point of contact for all customer invoicing and sales commissions cycle testing and explanations.
• Research and resolve any discrepancies identified in monthly revenue commission expense numbers and explain variances.
• Identify and implement process improvements within current processes and systems.
• Be able to work with a diverse group of stakeholders, including the Accounting Team, the FP&A team, and the Sales Team
• Special projects as assigned.

• Up to date knowledge of US GAAP as it relates to revenue recognition (ASC 606)
• Strong customer service skills – both externally and internally
• Experience working for a fast-paced SaaS organization.
• NetSuite experience a strong plus.
• Commission tracking systems a strong plus.
• Advanced Excel skills required.
• Avalara experience is a plus but not required.
• Strong technical and analytical skills
• CPA with audit experience, Big 4/regional experience preferred, but not required.
• 3-5 years relevant experience
• BA/BS in Accounting

What You’ll Enjoy: 

• Full benefits package including medical, dental, and 401k plans with a company match 
• Generous Paid Time Off (PTO) policy to ensure a solid work/life balance 
• Comprehensive parental leave to provide time to bond with new family members 
• Remote or Hybrid work schedule, depending on team and personal preferences 
• The financial and strategic backing of Madison Dearborn Partners (MDP) 

Zilliant is a proud Equal Opportunity Employer (EOE) and provides an environment of diversity, equality, and inclusion (DEI) to all employees and applicants, regardless of a person’s age, race, color, physical or mental disability, genetic information, gender, gender identity or expression, marital status, medical condition, ancestry, military or veteran status, national origin, religion, religious creed, sex, sexual orientation, or any other protected status under federal, state, or local law.