How to Apply

Email your resume and answers to the following questions to hello@zerohomes.io.

• What excites you about this role and why are you the right person for it?
• What is a challenging team management problem you’ve faced and how did you solve it?

We can’t wait to hear from you!

About Us

At Zero, we are changing the paradigm of how homeowners plan and purchase energy upgrades for their homes. We are streamlining today’s time-intensive and often frustrating process with a self-serve interface that delivers actionable quotes to homeowners so they can get their projects done without all the hassle.

It’s never been more important to help homeowners understand the health of their home, how it impacts the planet, and to make it easier for them to take action. With Zero, homeowners experience a quick, no pressure, and even delightful experience purchasing upgrades for their home. And by partnering with a trusted network of Trade Partners, Zero helps to facilitate installations for heat pumps, solar panels, and electrical upgrades, giving homeowners a single point of contact through their project.

Who we are

Zero is on a mission to electrify every home to build a happier, healthier world. We’re solving the world’s hardest problem, climate change, and we’re looking to grow our team with similarly minded, passionate change-makers who want to dramatically impact and improve millions of people’s lives.

Born out of previous experience running a contracting business and designing remote-sensing satellites at NASA, Zero is building the toolkit to automate the design of all-electric home energy upgrades and do so fully remotely. We are building a simple experience for homeowners to enable them to plan, purchase, and schedule installations with local, certified contractors within minutes.

Zero is based in Denver, CO, venture-backed, and partnered with the National Renewable Energy Lab (NREL). Learn more at zerohomes.io

Who you are

• You have a deep understanding of residential energy systems and/or building construction and you’re passionate about helping to improve the health and energy efficiency of homes.
• You have sales or operational experience, including practical hands-on, in-home experience assessing and designing solutions.
• You’re self-motivated with a bias for action and problem-solving and you’re a team player willing to take on any task that needs to get done.
• You want to build the playbook for your role, rather than having one handed to you.
• You’re an exceptional communicator and feel confident interacting with a variety of people, be that homeowners, contractors or a room full of strangers.
• You’re a fast learner and you hold yourself to high expectations.
• You’re passionate about climate change and want to be part of a team making a tangible impact in improving people’s lives and saving the planet!

What you’ll do

• Working closely with Zero leadership, you will help build an operations team from the ground up that will include roles focused on: sales engineering, fulfillment, customer success, and contractor acquisition.
• As the leader of the operations team at Zero, your primary responsibility will be to build and maintain critical relationships with local and national contractors and distributors who make installations possible and allow Zero’s business to scale rapidly.
• You will serve as a subject-matter expert on buildings and HVAC and will train the team to become heat pump experts.
• Leveraging Zero’s software, you will design heat pump systems to accurately quote projects.
• You will be responsible for the operational excellence the team delivers to our customers and contractors everyday.
• You will be responsible for standing up processes to coordinate all install details with contractors, including providing appropriate scopes of work, scheduling installs, performing QA, confirming inspections and managing warranties.
• You will be responsible for understanding and effectively incorporating relevant local laws that allow us to operate, including licensing requirements, building codes, and incentive program requirements.
• You work closely with the Head of Engineering on our next generation software product, filtering and prioritizing critical feedback from the field and ensuring our software is property suited to each market we serve.
• You will be part of building a team that will change the paradigm of home improvement, enabling millions of homeowners to simply electrify their homes and helping thousands of contractors improve their businesses.

Requirements

• 5 years in an operational role in residential HVAC, with previous such titles as General Manager, Director of Operations, or Business Development Lead.
• Prior experience building and managing teams of at least 10 people
• Experience using industry-standard software to develop heat pump / HVAC quotes for homes, including for both ducted and ductless systems
• Deep understanding and knowledge of buildings, electrical systems and home comfort
• Experience negotiating with contractors and managing pricing
• Demonstrated ability to build, manage, and optimize a complex process within a CRM (preferably, Hubspot)
• Strong communication and collaboration skills with demonstrated experience creating and delivering presentations to a variety of stakeholders (preferably, Google Slides and PowerPoint)
• Attention to detail and strong organizational skills
• Proven experience managing against deadlines
• Confident connecting with people and seeking out new business relationships

Nice to have

• Licensed (or can become so quickly) in one of the following areas:
• Plumbing (e.g., State of Colorado Residential Plumber License)
• Electrical (e.g., State of Colorado Residential Wireman)
• HVAC (e.g., Denver’s Heating and Ventilating Class B Supervisor - Residential Only [F32 - National Standard Residential Mechanical - Class C], or NATE Certification)
• Experience in virtual or software sales is preferred

Compensation

The expected compensation range for this role is between $125,000-$175,000 depending on experience, plus bonus and meaningful equity

Benefits

• Meaningful Stock Options
• Health Insurance
• 3 Weeks PTO, Unlimited Sick Days
• 2 WFH days per week
• Relocation (as needed)

Job Type: Full-time

Pay: $125,000.00 - $175,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Denver, CO: Relocate before starting work (Required)

Work Location: In person