Duration: 12 months
Location: Texas, Remote
Years of Exp: 7yrs
Job Description: RESPONSIBILITIES
- Work closely with the Global Research Operations' team to support client's internal review processes for Research;
- Stay diligent and motivated to maintain close communication with reviewers in order to meet deadlines and ensure reviews are completed on time;
- Provide customer support to users of internal tools, troubleshoot issues, and address questions when necessary;
- Communicate professionally and maintain a high-level of confidentiality at all times both internally and externally;
- Stay highly organized, prioritizing multiple functions and tasks while managing work time efficiently;
- Support new project initiatives as required to support the Research Operations team;
- Continually work with the team to develop and improve processes.
MINIMUM QUALIFICATIONS
- 5 years of experience working as a Project or Program Manager;
- Strong written communication skills and exceptional attention to detail;
- Experience using multiple communication tools to interact with stakeholders;
- Familiarity with building and maintaining process documentation;
- Experience managing projects from inception through completion.
MUST-HAVES:
- Ability to multitask on high volume of tasks
- Strong relationship management, knows how to work with people well but also work autonomously
PREFERRED QUALIFICATIONS
- Flexible, communicative, team player that is detail oriented and has outstanding interpersonal skills;
- Big tech or corporate experience; comfortable with ambiguity in a fast-paced environment.
- Interest in contributing to the client's mission and goals.