Host/Host

Duties:

- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Assist in seating guests according to seating chart or guest preferences
- Manage waitlist and estimate wait times for guests
- Answer phone calls and take reservations or provide information about the restaurant
- Maintain cleanliness and organization of the host/host station and waiting area
- Collaborate with servers, bussers, and kitchen staff to ensure smooth operations
- Handle guest inquiries, concerns, and complaints in a professional and courteous manner

Skills:

- Food service experience is preferred but not required
- Excellent customer service skills with a friendly and welcoming demeanor
- Strong guest relations skills to create a positive dining experience for guests
- Familiarity with restaurant operations and ability to assist guests with menu choices
- Proficient phone etiquette to handle incoming calls and take reservations accurately
- Knowledge of POS systems for order entry and payment processing
- Hospitality mindset with a willingness to help and accommodate guest needs
- Effective communication skills to interact with guests, coworkers, and management

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

If you are passionate about providing exceptional customer service in a fast-paced restaurant environment, we would love to hear from you. Apply now to join our team as a Host/Host!

Job Types: Full-time, Part-time

Pay: $13.00 - $17.00 per hour

Expected hours: 15 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Physical setting:

• Casual dining restaurant

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person