Zachary Piper Solutions is seeking VOIP / UC Specialist to support the Department of Defense’s ongoing mission for the Defense Information System Network at the following locations : San Antonio, TX, Columbus, OH, Ogden UT, O’Fallon, IL.

We are seeking network operations professionals and unified communication specialists to supporting an on-going program through 2030.

Clearance : Active Secret Clearance

Location : San Antonio, TX, Columbus, OH, Ogden, UT, O’Fallon, IL

Responsibilities of the VOIP / UC Specialist :

• Conduct network and telecommunications system incident investigation.
• Monitor DoD-wide voice / video support hardware and services (legacy and current offerings) : Voice telephony switching on Unclassified and Classified networks, mobile flyaway kits, Voice Internet Service Provider (VISP), and Video Teleconferencing (VTC) systems.
• Maintain, troubleshoot, document and repair network devices to include phone systems, call managers, VTC’s, network infrastructure and trunk circuits.
• Analyze network and telecommunications alarms and identify potential issues / solutions.
• Identify, recommend, and implement simple solutions for smooth continuing operation of the DISN network as capacity needs change.
• Conducts training of newly hired technicians.

Qualifications of the VOIP / UC Specialist :

• High School Diploma and 2-4 years of relevant technical discipline; additional related years of experience is accepted in lieu of a degree.
• Minimum secret clearance
• Hold minimum DoD-8570 IAT Level 2 baseline certification (Security CE or equivalent) prior to start date.

o CCNA, CISSP, desired for higher LCATs

• Able to work in a shift work environment as we are a 24 / 7 operation.
• Proficiency in two or more of the following : TDM telephone switches, VoIP, Call Manager , VTC systems
• Competency in two or more of the following devices / vendors : CISCO, Juniper, Nortel, ACME Packet, Oracle, Palo Alto, Session Boarder Controllers (SBC), H.323 endpoints.
• Ability to perform troubleshooting, configuration, and restoration of services across multiple platforms.

Compensation of the VOIP / UC Specialist :

Compensation : $70,000 - $100,000 based on years of experience and certification level

o Must have CCNA, CCNP, CISSP, Linux , OR CCIE to be considered for highest LCAT

• Contract mobility and job stability Fully funded contract through 2030
• Full Benefits : PTO, Paid Holidays, Cigna Medical, Dental, and Vision, 401k with ADP

Last updated : 2024-05-01