Job Summary:

The Aquatics Assistant is responsible for the member and guest service experience at YWCA Kokokahi. The right candidate should be knowledgeable about all YWCA O'ahu aquatics program and services. This individual is responsible for selling memberships, processing payment transactions, entering and collecting data, entering data through the YWCA software database application and enforcing policies and procedures. The position is responsible for supporting the Aquatics Department to ensure the Aquatics facilities are safe, clean, and efficiently operation- which includes basic pool maintenance facilities care. As an ambassador and host, the Aquatics Assistant is an integral part of the YWCA O'ahu team to create a sense of place and community through each guest experience. This position is responsible for ensuring the mission, purpose, image, and core values of YWCA O'ahu is conveyed. Prior experience in hospitality, or customer service in retail and/or fitness/swimming is preferred.