Summary : Yorktown Systems Group is seeking a highly qualified Technical and Resource Support Specialist to support FORSCOM Language and Culture program that is creative and flexible to meet the unique instruction needs of commanders requiring language and / or culture related capabilities for their personnel.

The program's courses / training events do not have rigid Programs of Instruction (POIs) but rather use the Interagency Language Roundtable (ILR) proficiency level descriptions, as well as current theories and teaching methodologies in the fields of Second Language Acquisition (SLA) and Adult & Continuing Education, as a framework for the development of POIs, lesson plans, activities, etc.

Specific duties may include, but are not limited to : Support includes being prepared to be on ground to support units with the appropriate level of knowledge / expertise / tools and providing guidance / assistance to FORSCOM units to ensure continuity of effort.

Provide customer service, administrative support, and resource / facilities functions. Provide support to staff and instructors with such administrative functions as copying support, typing, duplication of classroom materials such as audio and video tapes, training aids and classroom set up and tear down, arranging for supplies, training aid support and other tasks of this nature.

Generate reports on attendance, inventories, scheduling, etc. Provide expertise in commonly applied automation and information systems operating principles.

Excepting NEC networks, the Contractor shall administer the Local Area Network for each location that they are assigned.

This includes ensuring that all information systems comply with upgrades, backups, and security requirements mandated by the local NEC.

Install and configure internal and external in-out devices such as scanners, printers, and keyboards. Provide expertise in Automated Visual (AV) technologies, general multi-media equipment, interactive whiteboards and touchscreens, language lab equipment, CD burners, scanners, satellite communications equipment, digital cameras and digital video cameras, video capture software and hardware utilities and sound recording equipment and software, etc.

Provide expertise in the installation and use of typical office software, such as the MS Office suite of products, data management program, educational and foreign language software;

particularly experience with installation and use of foreign fonts. Provide expertise in managing and maintaining a web site, using current HTML-based authoring tools.

Configures and manages language learning telecommunications links comprised of satellite television broadcasts, teleconferencing, video conferencing and Internet distance learning program.

Last updated : 2024-04-30