The AOA/Volunteering Director is responsible for driving revenue through participation, recruitment, outreach, coordination and delivery of the programs and services at all locations. The Director is responsible for preparing and administering the Active Older Adult (AOA) programs, events, schedules, and calendars. The individual in this role must have an interest in working as an advocate for seniors, adults, youth, families, and the community. Additionally, this role will support the volunteerism product line design in hosting online virtual orientations, supporting placement of volunteers , aligning, and ensuring all background checks and trainings are in compliance with YMCA of South Florida screening policies.

Essential Functions / Job Duties:

• Meets all assigned program enrollment, retention and quality benchmarks by marketing and promoting the Programs.
• Ensures that the AOA program follows the program standards, policies, and guidelines of the YMCA of the USA as well as state and local codes.
• Submits required reports and maintains records.
• Coordinates schedules of instructors for each event/ lunch and learning.
• Assists with developing and modifying the calendar and schedule to meet members needs and increase retention.
• Keeps abreast of safety and Risk Management and emergency procedures.
• Maintains accident reports, records of equipment and safety inspection, and health code records.
• Plans AOA special events, outings, celebrations, etc. 
• Keeps regular attendance records with the use of an online data management system.
• Fully understands, articulates, and reflects in professional practice the mission and philosophy of the YMCA.
• Conducts field visits, outreach and serves as resource to both participants and partners.
• Provides Leadership with a weekly update of progress.
• Establishes trusting relationships with participants while providing general support and encouragement.
• Engages and motivates participants to be active participants in their health.
• Provides ongoing follow-up, motivational interviewing, and goal setting with participants. Participates in staff meetings and workshop sessions including set up and break down. 15 minutes are allocated for set up and 15 minutes for break down.
• Attends monthly orientation for volunteering perspectives. 
• Uses Volunteer Matters appropriately and ensuring it is in alignment with YMCA expectations.
• supports the Membership, Operations and Wellness areas for the family center as needed.

Qualifications, Skills, and Abilities / Position Requirements:

• Bachelor's degree in social work, Psychology, Public Health or related field, or equivalent years of direct experience preferred.
• Excellent interpersonal skills; able to communicate effectively with a diverse group of employees, volunteers and program participants.
• Excellent communications skills; able to communicate with individuals of the targeted audience.
• Current CPR and First Aid certificates by time of employment or within ninety (90) days from the date of hire.
• Teaching, training, and public speaking experience preferred.
• Ability to work well with others understanding and use of Motivational Interviewing skills.
• Able and willing to work nights and weekends, has reliable transportation.
• Ability to establish and maintain positive and collaborative working relationships with participants, staff, and community partners.
• Possesses critical thinking and evaluative skills.
• Knowledge of basic health information, interventions, and resources.
• Bilingual Spanish and/or Creole preferred. 

Position Profile:

• An outgoing empathetic, enthusiastic personality enjoys speaking to people.
• Passion and optimism about helping people and make changes.

As a condition of employment and a Drug-Free Workplace you will be required to submit to and satisfactorily clear a thorough Level II fingerprinting background screening and drug test.

Failure to complete the drug test will automatically disqualify you from employment. Please note Medical Marijuana cards do not exempt you from successfully passing your drug test.

The YMCA of South Florida is committed to the policy of Equal Opportunity prohibiting discrimination in the workplace because of race, color, religion, national origin, sexual orientation, political affiliation, age or disability.