Role

Under general supervision, performs specialized work of moderate difficulty in case processing and legal clerical duties for the Clerk of Superior Court.

Major Duties, Responsibilities

• Creates new case files, generates notices, forwards file information to appropriate division; receives, labels, processes, stores, packages, tracks, disposes, releases, and routes exhibits and classified material; generates notices for appeals; prepares the record on appeal and transmits same to the Court of Appeals; dockets, scans, and updates cases in the case management system; prepares Division reassignments.
• Works with parties in person, in writing and/or on the phone; provides information and assistance to the public without giving legal advice; responds to inquiries from court personnel, judges, attorneys, and the public; answers calls; determines the caller’s need; forwards/transfers or takes messages. Provides clerical support and assistance as required.
• Works with and assists staff; revises and/or sends correspondence; picks up, delivers, opens, and distributes mail; makes photocopies, scans documents, operates fax machine, and provides other office and customer services support and assistance as required.
• Accepts and receives monies paid as fines, fees, bonds, and other financial obligations; issues receipt; and updates electronic and/or manual records.
• Verifies, enters, retrieves, corrects, and updates data in the court management system; retrieves files and documents. Receives and processes court related documents over the counter and electronically through e-filing. Issues warrants and process applications for bail bond agents.
• Performs other job-related duties as assigned.

Minimum Qualifications

Education:
High school diploma or equivalent.

Experience:
A minimum of three (3) years of general office, administrative or clerical experience.

Additional Requirements:
Must possess a valid Arizona driver’s license.

Other Skills

Required Knowledge, Skills, and Abilities:

Knowledge of:

• Arizona Code of Conduct for Judicial Employees and Clerk of Court and Yavapai County policies.
• Business English, spelling, grammar, punctuation, and composition.
• Clerical office practices and procedures.
• Current Microsoft Office software.
• Filing and recordkeeping.

Skill in:

• Time management.
• Communicating effectively and professionally, both verbally and in writing, including in a face-to-face setting by telephone and/or any form of written communication, with public and employees.
• Establishing and maintaining effective working relationships with employees, other agencies, and the public.
• Organization and adherence to detail.

Ability to:

• Complete detailed work accurately and in compliance with department standards.
• Maintain confidentiality.
• Adhere to the Arizona Code of Conduct for Judicial Employees, as well as Clerk of Court and Yavapai County policies.
• Type at the minimum speed of forty (40) WPM.
• Work under pressure in a dynamic environment with changing demands and priorities.
• Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
• Keep management informed of key operating issues affecting the department.
• Remain current in knowledge required to perform assigned duties.
• Handle confidential matters and maintain discretion always.
• Work professionally and effectively with co-workers, parties, victims of crime, witnesses, and the general public.
• Act with courtesy, tact, and diplomacy.

Work Environment:
The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated.

Physical Requirements:
Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effectively in-person, in writing and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds.

Additional Job Information:
FLSA: Non-Exempt
Grade: 3
Classification: Classified
Safety Sensitive: No

• 10 Holidays Per Year
• Annual Leave
• Employee Assistance Program (EAP)
• Health Care Insurance – Medical, Dental, Vision
• Life Insurance
• Long-Term & Short-Term Disability
• Retirement Plans
• Sick Leave
• Tuition Reimbursement Program

• 457 Deferred Compensation Program
• Dependent Health Care Insurance - Medical, Dental, Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Short-Term Disability
• Supplemental Life (for employees & dependents)

• Part-Time, Temporary and Seasonal employees accrue Sick Leave based on hours worked.
• Part-Time employees have limited benefits available.
• Temporary and Seasonal employees are not eligible to accrue Annual Leave.