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Yates Industries is currently seeking a Industrial Customer Service Representative in our St. Clair Shores office!
At Yates Industries, we truly care for our employees, fostering a sense of family among and across the workforce. Join the Yates Industries Team and get away from that feeling of it’s just a job start on your path to a rewarding career with great growth potential.
Our in-house training opportunities can help to get you started; the next step is up to you.
Summary : Responsible for all aspects of customer service including data entry and orders, assists account managers with paperwork as needed, and assists all distributor and regional sales managers with paperwork by performing the following duties.
Duties and Responsibilities :
Review itinerary with management on special sales projects when assigned
Other duties maybe assigned
Qualifications :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability :
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Math Ability :
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability :
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills :
To perform this job successfully, an individual should have knowledge of Internet Explorer, Made2Manage, and Microsoft Outlook.
Education / Experience :
High school diploma or general education degree (GED); and two to four years related experience and / or training; or equivalent combination of education and experience.
Knowledge, Skills and Other Abilities :
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear.
The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and / or move up to 20 pounds. All employees are required to wear safety glasses and hard sole / close-toed shoes with a low heel when walking through the manufacturing shop and / or repair shop whether as part of performing their job or just passing through.
In addition, long hair must be tied back when around hazards of flame, machinery, or equipment.
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Benefits :
Yates Industries, Inc. is an equal employment opportunity employer and provides employment and advancement opportunities to its employees without discrimination because of race, color, religion, sex (including pregnancy and conditions related to pregnancy), sexual orientation, transgender status, weight, height, age, marital status, national origin, citizenship, disability, genetic makeup, military or veteran status, misdemeanor arrest record (not resulting in conviction) or any other protected characteristic as established by law.
This policy of equal employment opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, employee benefits, promotional opportunities, disciplinary decisions, termination and all other terms and conditions of employment.
PI239936259
Last updated : 2024-04-26
Full Time
Durable Manufacturing
$34k-43k (estimate)
05/27/2023
05/09/2024
yatesind.com
SAINT CLAIR SHORES, MI
50 - 100
1972
WILLIAM H YATES III
$10M - $50M
Durable Manufacturing
Yates Cylinders is a manufacturer of hydraulic and pneumatic cylinders, as well as one of the largest and most complete cylinder repair facilities in the Midwest United States. Our manufacturing capabilities are cylinder designs of NFPA, tie-rod, welded mill-type, welded construction, bolted head and specials per customer requirements. We have the ability to manufacture and repair cylinders with bore sizes up to 40 inches in diameter. Yates Industries has in-house engineering, CNC machining, manual machining, welding, assembly and testing. We also have a complete inventory of raw materials and... an extensive seal inventory. Our four locations (St. Clair Shores, Mich., and Decatur, Ala. Austell, GA. Middletown, OH.) Each have a 24/7/365 emergency service that can be reached at +1.800.340.6024
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The job skills required for Customer service representative include Customer Service, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.