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Yancey Bros
Statesboro, GA | Full Time
$41k-54k (estimate)
1 Week Ago
Rental Coordinator
Yancey Bros Statesboro, GA
$41k-54k (estimate)
Full Time | Wholesale 1 Week Ago
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Yancey Bros is Hiring a Rental Coordinator Near Statesboro, GA

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

As the CRS Rental Coordinator, you will act as an inside sales person for the Cat Rental Store (CRS). This position handles transactions for customers over the phone and in person. The Rental Coordinator plays a critical role in ensuring customer satisfaction and maximizing machine utilization within the designated trade area. Associated paperwork and databases must be accurately maintained at all times.

Primary Responsibilities:
  • Making sure the customer is always taken care of, doing everything in your power to provide superior customer service.
  • Determining customers’ needs to further assist them, thus allowing the customer to have the best rental experience possible.
  • Checks availability of equipment with the shop, also schedules maintenance to meet deadlines.
  • Ensuring equipment is delivered and picked up on time to meet the customer’s needs.
  • Administers rental agreements, including rental out and in dates.
  • Returning the equipment in the system by verifying hours and if fuel is needed, making sure
  • Record daily logs of phone calls and customers interactions.
  • Handling customer complaints in a professional manner while offering solutions to a problem not just an excuse.
Additional Responsibilities:
  • Participate in required safety program, and work in a safe manner
  • Complete additional tasks as assigned by management

Who We Are Looking For:

To be successful in this position you should have prior experience in sales with strong leadership skills, a competitive nature and initiative. This position also requires someone who enjoys talking to people, developing relationships with customers and working in a team environment.

Education/Experience:
  • High school diploma or equivalent.
Required Qualifications/Skills:
  • Computer skills to include Internet Explorer, Excel, Access, Word, Power Point. 
  • Must be able to comprehend, speak, and write the English language.
  • Must possess excellent interpersonal and communication skills, both in person and over the telephone.
  • Creative thinking and problem solving ability.
  • Must be highly organized in a fast paced work environment.
  • Valid driver’s license and acceptable driving record.
Preferred Qualifications/Skills:
  • Bachelor’s Degree from a four year college or university or related equivalent experience preferred
  • Knowledge of Spanish language preferable but not required.
Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

  • Safety: We value the lives and health of our team and customers above all else.
  • Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
  • Teamwork: We work as one across our organization for the benefit of our customers.

Ideal candidates will demonstrate the following values:

  • Acting in a safe manner
  • Exhibiting honesty and integrity
  • Acting in a fair and ethical manner
  • Team mentality
  • Delivering quality results
  • Embraces change / improvement
  • Exhibiting superior customer service skills
  • Exhibiting pride and ownership
  • Working with a sense of urgency
  • Exhibiting a winning attitude 

What We Offer:

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure
  • Competitive Pay
  • Individual Bonus Opportunities Available
  • Technician Tool Allowance
  • 401k Plan Strong Company Match
  • Employee Profit Sharing
  • Financial Wellness Coaching
Employee Wellness Program
  • Medical, Vision, Dental Insurance
  • Prescription Drug Coverage
  • Flexible Spending Accounts
  • Short & Long Term Disability
  • Group Life Insurance
Personal Time Off
  • Paid Holidays
  • Paid Sick Leave 
Career Development
  • Tuition Reimbursement
  • Ongoing Training
  • Advancement Opportunities

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$41k-54k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

06/27/2024

WEBSITE

yanceybros.com

HEADQUARTERS

RESACA, GA

SIZE

500 - 1,000

FOUNDED

1914

CEO

MONTY FLORE

REVENUE

$200M - $500M

INDUSTRY

Wholesale

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About Yancey Bros

Since 1914, the employees of Yancey Bros. Co. have proudly served our customers in the Construction, Roadbuilding, Mining, Aggregates and Agricultural communities by providing them with quality products, parts and service. From our earliest days to the present, Yancey Bros. Co. strives to offer the highest level of customer dedicated products and services available. We remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. As we celebrate our first century of service to Georgia and her citizens, the employees of Yancey Bros. ...Co. work hard to make our state a better place for all of us to call "home". Our employees' involvement with community groups, civic and church organizations, and hundreds of charities is just an example of our commitment to Georgia. Likewise, our employees get up early and work hard each and every day to make sure our customers receive first-class quality services. We believe that if our customers are not successful, then Yancey Bros. Co. can't be successful. We invite you to visit us online and see firsthand the many advantages available to you by doing business with Yancey Bros. Co., "The Nation's Oldest Caterpillar Dealer". More
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