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About us
Yamaha Golf Cars of California is a small business in Livermore, CA that has been serving the Greater Bay and OC/LA areas for over 40 years. We are professional, agile, professional and our goal is to Provide great products, backed-up with great service.
We have great people and need another to join our team.
```Job Overview:
We are seeking a highly motivated and experienced Customer Service Coordintor to join our team. As the Customer Service Coordinator, you will be the primary contact for customers needing equipment repairs. You will manage the logistics of 3 road service techicians and the billing for the service department. Your main goal will be to ensure that our customers receive exceptional service and have a positive experience with our company.
Duties:
- Interact with customers and technicians to ensure quality service is being provided
- Analyze customer feedback and implement improvements to enhance the customer experience
- Collaborate with service manager to resolve customer issues and improve processes
- Maintain accurate records of customer interactions and transactions
Qualifications:
- Previous experience in a customer service management role
- Excellent communication skills, both written and verbal
- Proficient in data entry and computer systems
- Willingness to gain technical knowledge of the equipment we service
- Ability to effectively communicate with customers, both over the phone and in writing
- Strong phone etiquette and active listening skills
If you are a dedicated professional who is passionate about providing exceptional customer service, we would love to hear from you. Apply today to join our team!```
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
Retail
$46k-57k (estimate)
03/14/2024
03/27/2024
The job skills required for Customer Service Coordinator include Customer Service, Communication Skills, Billing, Data Entry, Communicates Effectively, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator. You can explore the career advancement for a Customer Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
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Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
01/06/2022: Las Cruces, NM
The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.
02/22/2022: Amarillo, TX
The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
02/13/2022: Kingsport, TN
Deliver excellent customer service and lead by example.
01/09/2022: Baton Rouge, LA
Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
02/25/2022: Harlingen, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
01/23/2022: Rochester, MN
CS coordinator may also provide the clients with product and service knowledge.
12/21/2021: Scranton, PA
The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
03/15/2022: Akron, OH
The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
03/02/2022: Albuquerque, NM
As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
01/08/2022: Cedar Falls, IA
Step 3: View the best colleges and universities for Customer Service Coordinator.