Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles. 

Education/Experience/Qualifications 

• Associate’s degree required.

• Three (3) years’ career experience required.

• Minimum of two (2) years’ management or supervisory experience preferred. 

• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. 

• Minimum of one (1) year of Forbes training experience preferred. 

• Must demonstrate strong leadership and communication skills including the ability to communicate in a non-threatening manner to convey information effectively and appropriately. 

• Must be able to manage multiple situations simultaneously and efficiently demonstrate excellent service to internal and external guests. 

• Must display the highest degree of professionalism, judgment, and decision making in all guest and team member interactions.

• Intermediate proficiency in Microsoft Office Suite is required. 

Certificates/Licenses/Registrations

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. 

• A qualified candidate/employee must have a valid driver’s license with an acceptable driving record as determined by the company’s insurance carrier.