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Collections Manager
$52k-66k (estimate)
Full Time 1 Month Ago
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XPLORE FEDERAL CREDIT UNION is Hiring a Collections Manager Near Metairie, LA

Description

Role:

To preserve the Credit Union’s assets by controlling delinquent accounts, collecting delinquent loan payments and/or recovering collateral; hiring, scheduling, training, and monitoring the work of other Collectors; disposing of repossessed collateral.

  • Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships. 
  • Must have the discipline and knowledge on when to refer accounts(s) to attorney for legal action.
  • Knowledge of bankruptcy workings: must have knowledge to file proof of claim and negotiate with attorneys when called for. 
  • Contacts delinquent accounts by phone and mail; takes appropriate action to bring current.
  • Arranges the sale of repossessed collateral; determines additional investment to be made in collateral.
  • Analyzes financial situation of delinquent borrowers; takes action to repossess collateral when arrangements to bring the loan current are unsuccessful.
  • Testifies at legal proceedings as required.
  • Informs management of trends in loan underwriting contributing to delinquent/charged-off loans.
  • Other related duties as assigned.

Performance Measurements:

  • Maximize the collection and/or recovery of Credit Union assets from delinquent and charged-off accounts.
  • Ensure all collection activity is legal and follows credit union policy. To keep management informed of operational issues affecting the credit union's collection activities.
  • Maintain the credit unions charged-off and delinquent accounts at or below acceptable levels.
  • Provide friendly, professional, and accurate service and support to all members and associates.
  • To note observations of employee performance into appropriate reporting tool, as well as give to and receive feedback from employee on the same no later than XX working days following each quarter. 
  • Develop recommendations for cost efficiencies and enhancements to products, pricing, and processes by monitoring trends in operations and deposit services. 

Requirements

  • Five years of similar or related experience. 
  • A high school education or GED. 
  • A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. 
  • Knowledge of collection laws and regulations. Excellent communication, negotiation, and problem-solving skills. Able to work independently and manage multiple tasks. Strong organizational and time management skills. Proficient in Microsoft Office. 

Job Summary

JOB TYPE

Full Time

SALARY

$52k-66k (estimate)

POST DATE

04/05/2024

EXPIRATION DATE

06/04/2024

WEBSITE

xplorefcu.com

HEADQUARTERS

Metairie, LA

SIZE

25 - 50

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The job skills required for Collections Manager include Problem Solving, Bankruptcy, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Collections Manager positions, which can be used as a reference in future career path planning. As a Collections Manager, it can be promoted into senior positions as a Credit and Collections Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Manager. You can explore the career advancement for a Collections Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Collections Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Collections Manager job description and responsibilities

CollectionsManagers monitors agents and oversee collections activities for the bill units assigned to them.

03/03/2022: Cincinnati, OH

Monitor the status of both automatic and manual actions defined by the collections scenario.

03/28/2022: Tuscaloosa, AL

Collections managers supervise the work of collections agents.

03/04/2022: Bergenfield, NJ

When a bill unit first enters a collections scenario, Collections Manager sets the first action's status to Pending and all other actions' status to Waiting For Dependents.

03/31/2022: Charleston, SC

Leading and developing the collections or accounts receivable team.

05/06/2022: Durham, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Collections Manager jobs

Automatic actions are performed by Collections Manager.

04/01/2022: Boulder, CO

As a result, collections actions will begin after a lengthy period of nonpayment.

02/20/2022: Canton, OH

A collections manager oversees long term preservation for collections.

04/10/2022: Manchester, NH

Collections managers are busy drivers of the revenue function.

02/15/2022: Paramus, NJ

There are any number of different paths to becoming a successful collections manager today, but probably the most reliable begins with education and training.

02/21/2022: Pensacola, FL

Step 3: View the best colleges and universities for Collections Manager.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College
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