Capitol Billing Group has been in business since 1973. The company is a dynamic and growing company looking for an enthusiast and energetic candidate to add to the team. Our commitment to quality care and patient satisfaction means every member of our staff plays a vital role in a patient's journey towards healing.

We are currently looking for a highly experienced Collections Specialist responsible for the submission and reimbursement follow-up of all claims billed, as well as managing aging reports and unpaid insurance and patient claims.

• This candidate will oversee and manage the daily collection and aging reports of patient & insurance charges. They will be responsible for timely claim posting and follow up and will provide reports to CFO as necessary.
• Runs and reviews Billing Trial Balances to identify past due accounts for follow-up activities. Reviews accounts to determine collection status. Contacts payers via phone or email to determine status of claims.
• Request additional information from patients, physician office, and others upon request from payors. Request rebills or corrected bills as needed from billing system. Files appeals and reconsiderations to insurance companies and government payers as needed to obtain correct payment on accounts.
• Demonstrates a thorough knowledge of CPT, ICD-10 codes, and Local Medicare Policy guidelines, as well as insurance contractual language regarding preferred provider organizations.
• Contacts patients regarding delinquent accounts and arranges mutually acceptable payment schedules.
• Demonstrates a special ability to deal with patients regarding sensitive financial matters and recaptures unpaid balances. Answer the phone and assists with billing questions.
• Ability to maintain the highest level of confidentiality.
• Experience with Medical Billing software is preferred.
• Knowledge, Skills, & Abilities:
• Skills in answering telephones, compiling statistics, inputting data in computerized software systems, maintaining filing systems, maintaining logs, researching information.
• Excellent communications skills, both verbal and written.
• Good time management
• Ability to manage multiple tasks concurrently
• Good human relations skills
• Requirements
• Qualifications:
• The ideal candidate must possess strong interpersonal and communication skills. The ability to be proactive and critically think ahead is imperative for this position. The candidate must also possess a sound working knowledge of cash management principles, accounting and AR related experience, and working knowledge of appropriate billing and collecting cycles. They must ensure that procedures are followed and ethical standards for the follow-up of overdue accounts are maintained. They must manage the credit and collection principles, processes, regulations and standards. The ideal candidate will be proficient in the use of MS Office; expert in Microsoft Excel; excellent with spreadsheet and medical billing software applications. Candidate must possess the ability to process patients and agencies inquiries. They must be skilled in establishing and maintaining effective working relationships with other employees, patients, insurance carriers and the public. It is imperative that this candidate possess the ability to maintain confidentiality on all financial and sensitive information.
• Education and Experience:
• High school diploma
• Some college preferred
• Minimum 2 years’ experience

General working hours: Monday - Friday 8 am-5 pm

We offer competitive salary and benefits including:

• Company provided life insurance, Short-term disability insurance.
• Additional optional employee, dependent and spouse Life and A D & D insurance
• Medical
• Dental
• Vision
• 401(K) with company match
• PTO – paid time off
• Paid holidays

If you have a proven track record of results and are looking to join a growing, forward-thinking organization, apply now.