PURPOSE

The busser is responsible for efficiently clearing, cleaning and resetting tables, while assisting food servers in all aspects of guest table service, maximizing table turns and maintaining restaurant flow.

DUTIES & RESPONSIBILITIES

• Clear and reset tables efficiently before, during and after service periods to turn tables
• Maintain complete knowledge of table / seat / station numbers and proper table set ups
• Maintain cleanliness and stock of their assigned areas and side stations
• Work as a team, assisting all guests' and team members' needs and inquiries
• Ensure that all necessary stock is being replenished during the shift
• Respond to guest concerns / complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
• Clean and dry spills immediately upon occurrence; never leaving spills unattended
• Move furniture as directed by management, including but not limited to : tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
• Ensure that any breakage is reported and recorded
• Maintain complete knowledge of correct maintenance and use of equipment
• Complete opening / running / closing side work duties as assigned
• Assist teammates with opening / running / closing side work duties upon request
• Assists and / or completes additional tasks as assigned

QUALIFICATIONS & SKILLS

• High School Diploma preferred
• Proof of eligibility to work in the United States
• 18 years of age
• Possession of or the ability to possess all state required work cards
• Minimum of one (1) years related experience
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Full service restaurant operations
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

WORKING CONDITIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.

• Work indoors and / or outdoors, exposed to hot and / or cold surfaces, steam, and wet floors
• Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
• Fast paced, high volume, full service restaurant
• Work varied shifts to include days, nights, weekends and holidays

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Ability to walk long periods of time
• Ability to stand for long periods of time
• Ability to use hands to handle, control, or feel objects, tools, or controls.
• Ability to repeat the same movements for long periods of time
• Ability to understand the speech of another person
• Ability to speak clearly so listeners can understand
• Ability to push and lift up to 50 lbs
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl

DISCLAIMER

This job description is a summary of duties, which you as a Busser are expected to perform in your normal course of work.

It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent;

it can be modified at any time with or without notice.

Last updated : 2024-05-18