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Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status
TITLE:- Technical Support Engineer
LOCATION Seattle, WA (Onsite)
DURATION 12 Months
MODE OF INTERVIEW Onsite/Video
Rate only W2/Own incorporation C2C
JOB DESCRIPTION
Key job responsibilities
1) Modify, maintain and validate business related configurations (such as catalog, ordering, billing, notifications, tax, payments, accounting, finance) to satisfy business requirements.
2) Communicate with partner teams to ensure country specific configuration are in place and working.
3) Develop tools and automate manual operational tasks and easy maintenance of our services.
4) Read and understand complex application code and make code fixes to resolve support issues. Able to deliver software independently when needed.
5) Software deployment support in staging and production environments.
6) Build monitoring metrics dashboard, and report System health and Support status metrics.
Basic qualifications
4 years of software development, or 4 years of technical support experience
Experience scripting in modern program languages
Experience troubleshooting and debugging technical systems
Skills
AWS
Programming Languages
Software Development
Technical Support
Full Time
IT Outsourcing & Consulting
$83k-103k (estimate)
03/16/2024
04/12/2024
xoriant.com
SUNNYVALE, CA
3,000 - 7,500
1990
Private
GIRISH GAITONDE
$200M - $500M
IT Outsourcing & Consulting
Xoriant is a provider of product engineering, cloud & Infrastructure software development, data management and analytics services for businesses.
The job skills required for Technical Support Engineer include Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Engineer positions, which can be used as a reference in future career path planning. As a Technical Support Engineer, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Engineer. You can explore the career advancement for a Technical Support Engineer below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Engineer for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Engineer job description and responsibilities
Responsible for providing technical support to clients in person and remotely.
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Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
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Technical support engineers need to rise above, and not respond with anger or frustration.
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Technical support specialists provide assistance to customers experiencing technical, software and hardware problems.
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They ensure that all technical aspects are functioning optimally.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Engineer jobs
Taking ownership of customer issues reported and seeing problems through to resolution
04/11/2022: Chillicothe, OH
Patience, friendliness, and clear, non-technical communication are necessary to ensure customers don’t feel frustrated or talked down to.
03/29/2022: Orange, CA
A Technical Support Engineer provides customer service for computer hardware and software.
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Technical support engineers require a variety of hard skills and soft skills.
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A Technical Support Engineer duties and responsibilities may revolve around maximizing computer system capabilities and making recommendations.
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Step 3: View the best colleges and universities for Technical Support Engineer.