About Xenon Arc

At Xenon arc, Inc. our vision is to redefine distribution by transforming the way producers go to market.

Xenon arc serves a diverse range of clients, from billion-dollar companies specializing in industrial solvents and chemical products to major international food ingredients providers, all seeking to drive growth with difficult-to-serve customers, create business and working capital efficiencies, scale technical expertise, and embark on digital transformation.

Our model is uniquely optimized to solve the challenges faced by our clients. Serving as an extension of their brand, we uphold the crucial client-to-customer connection. With trained, focused, and technically savvy teams, we drive sales and service to exceed expectations, use digital platforms to support customer engagement, and optimize distribution functions to alleviate operational pressures.

Xenon arc is not just a distribution solution; we are a strategic partner committed to transforming the way businesses go to market and achieve lasting success.

We are dedicated to creating a personal growth environment where team members are provided opportunities to advance their professional development and are encouraged to explore their passions. We invest in our culture to create a supportive environment that fosters team collaboration and creative problem solving.

The Account Manager maintains and grows relationships with customers valued up to <$1M with total territory sizes of <$10M . Their responsibilities include managing and growing accounts, meeting sales targets, and ensuring overall customer satisfaction.

FLSA Classification

Exempt

Reports to

Business Director

Essential Job Duties

• Develop and maintain positive relationships with assigned clients, serving as the main point of contact for their inquiries and requests
• Achieve and exceed sales targets within the assigned accounts through effective sales strategies
• Ensure high levels of customer satisfaction by addressing client needs and concerns, promptly
• Identify opportunities for cross-selling and upselling additional services or products within assigned accounts
• Prepare recurring sales reports and updates for internal and external stakeholders
• Collaborate with internal teams, including marketing and customer support, to meet client expectations and ensure the successful delivery of products or services
• Stay informed about market trends and changes that may impact the needs and expectations of assigned accounts
• Educate clients about new products, features, or services that may benefit their business

Basic Qualifications

• Bachelor’s degree in STEM disciplines, Business Administration, Management, and/or relevant work experience in a technical field
• 2 years of proven experience in one of the following roles: account management, business sales, business development or, required. Previous experience in a B2B environment, a plus!
• Intermediate proficiency using Microsoft Office Suite is required
• Proven experience in customer management, including effective communication and negotiation skills, required
• Ability to prioritize work for multiple tasks, projects, and deadlines
• Entrepreneurial spirit with strong adaptability, creativity, and drive to succeed
• Strong team player; motivated and extremely customer centric

Benefits:

• We offer competitive benefits: 100% paid medical, dental, and vision for employees, a 401k with company match, free parking options, and paid holidays, vacation & sick time!

Location & Commitments

• Full-time, permanent
• Reports to office HQ in Bellevue, WA
• Work Schedule: 4 days in-office, 1 day work from home

Physical Demands

• Must be able to remain in a stationary position
• Must be able to operate a computer

Travel Required

• Minimal (up to 10%)

Equal Employment Opportunity Statement

It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship. Xa is a Title VII employer and strictly prohibits any type of discrimination or harassment based on any of the characteristics mentioned above. Employment opportunities and pay are and shall be open to all qualified applicants solely based on their experience, skills, and abilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.