Job Overview:

Note -State Govt Experience is Must

Business Analyst
Location: Austin Texas
Client: Texas Workforce Commission
Job ID : 4692423BA23
Experience: Minimum 12 Years Must
This Position will be 100% Remote in Texas
Client is Looking Local to Texas Candidates Only
Visa : USC or GC
Rate : 65$ C2C

How We Can Close The Position

• Minimum 4 Years of Experience with Customer Relationship Management (CRM) systems
• Minimum 4 Years of Experience with call center technologies
• Minimum 4 Years of Experience with chatbots
• Minimum 4 Years of Experience working in Any state government Project
• Minimum 7 Years of Experience with Software Development Life Cycle (SDLC) management software such as HP Application Lifecycle Management (ALM) or Atlassian

• Experience planning, leading, gathering, and analyzing business and functional requirements in cooperation with business and technical groups
• Experience developing business process maps and performing fit-gap analyses
• Experience solving complex problems and troubleshooting software systems
• Experience simultaneously collecting requirements across multiple program areas that have varying business needs
• Experience gathering, documenting, and capturing design requirements
• Experience facilitating workshops, meetings and collaborative work sessions with cross-functional teams in a remote environment
• Ability to build relationships and develop rapport with customers.
• Ability to listen effectively and uncover information that may not be explicitly stated.

• Ability to communicate clearly and concisely, both verbally and in writing about technical subjects to non-technical users in a way they can easily understand.
• Experience preparing and executing test plans, leading and assisting team members in performing and completing test activities, and documenting/communicating testing results
• Experience implementing and testing interfaces that exchange data with large, complex legacy systems
• Experience in assisting with development of plans and work artifacts in support of the project management life cycle
• Experience with Software Development Life Cycle (SDLC) management software such as HP Application Lifecycle Management (ALM) or Atlassian
• Skilled in the use Microsoft Office, Excel, Visio, PowerPoint, and SharePoint
• Experience with Customer Relationship Management (CRM) systems
• Experience with call center technologies
• Experience with chatbots
• Experience with reverse engineering legacy applications to accelerate system redesign and modernization efforts
• Experience working in state government

Job Types: Full-time, Contract

Pay: $55.00 - $65.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Experience level:

• 11 years

Schedule:

• 8 hour shift

Location:

• Austin, TX (Required)

Work Location: Remote