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We arelooking for energetic individuals who have an interest in providing ourClients/Customers with excellent customer service support from our office inOrlando, Florida.
·Mustspeak fluent English.
·Beable to type 35 words per minute or greater.
·Theability to travel to our call center located in Orlando, FL.
·Acomputer and workstation are provided for your use in the call center. Must beable to sit for extended periods of time in a chair.
·Everyoneneeds time to relax and enjoy life. At XACT, we’re firm believers in awork-life balance. Our PTO (paid time off) program allows team members to earnpaid time off that they can use to enjoy life outside of the office.
·Althoughwe’re open 24 hours a day, we believe in flexible scheduling that allows yourwork to become an integrated part of your life. Set schedules, split shifts,and on-demand shift availability are some of the many scheduling options.
·Full-timeteam members have the option of joining a company group plan (once they meeteligibility requirements) through United Healthcare, our medical insurer.
·Smileconfidently! Here at XACT, we offer complimentary dental insurancethrough Sun Life to eligible team members. With low and high-benefit offerings,you’ll be able to find a plan that’ll make you grin.
·Wesee you, too! We’re proud to offer VSP visioninsurance complimentary to eligible team members. With greatcoverage and savings on glasses and contacts, it's plain to see why it's a goodchoice.
·Inaddition to standard insurance options, we’re proud to provide our team memberswith supplemental products through Allstate, such as accident, disability, andother choices.
·Relax— it's expected! We’re happy to provide our team with safe, comfortable workingenvironments with your safety in mind. Our call centers provide employeelounges, quiet spaces, and comfortable places to work.
·We’rejust one big family here, so pull up a seat and join in. You’re an employedteam member with us, not an independent contractor. No need to worry. Whetheryou’re sitting in our contact centers or the comfort of your home office, restassured that we’re here to provide you with the tools, technology, and supportyou need to be productive and confident. Our team member support center isavailable 24×7
Full Time
Business Services
$35k-43k (estimate)
12/14/2023
04/26/2024
myxact.com
ORLANDO, FL
100 - 200
1998
LYNN FICK
<$5M
Business Services
XACT has been providing contact center solutions for more than 35 years. Our experience provides a seamless, cost effective integrated solution for your business or organization. XACT specializes in custom designed solutions for those companies who do not fit in a cookie cutter mold. XACT believes in a partnering method of communication. It's your call, chat and email that you are entrusting to us and XACT takes that responsibility seriously. XACT's service offerings include Help Desk, Web Support, Virtual Receptionist, Order Entry and Marketing. XACT's goal is your bottom line. By providing y...ou with a quality, cost effective service, we help bring results to your bottom line. Outsourcing allows you to let the professionals create a solution modeled to your business that allows you to focus on other important needs of your business. XACT is a company where experience meets innovation. Testimonials: Ive had the privilege of using XACT for a Help Desk service that provided phone and email support to our customers for a complex web-based software program. They are a dedicated team of individuals that always worked proactively and cohesively to ensure the best possible service was provided to our customers. They truly understand the value and significance of exceptional customer service always striving to go above and beyond the normal call of duty. I highly recommend the team at XACT, and they work they have done for us.
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