11 Part Time Front Desk Agent (Wyndham Garden Hotel) Jobs in York, PA
Wyndham Garden York is Hiring a Part Time Front Desk Agent (Wyndham Garden Hotel) Near York, PA
Applicants with previous hotel experience and/or customer service experience encouraged to apply.
Applicants with OPERA PMS experience strongly encouraged to apply.
Shift Requirements - 7am - 3pm and 3pm - 11pm - Must be willing to work both shifts as needed.
SUMMARY
The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
· Maintains guest service as the driving philosophy of the operation
· Personally demonstrates a commitment to guest service in responding promptly to guests’ needs
· Meets or exceeds guest satisfaction measures
· Ensures hotel standards and services contribute to the delivery of consistent guest service
· Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards
Front Desk Operations
· Greet all guests (internal and external)
· Process guest reservations, registration (check-in) and departures (check-outs)
· Offer guest assistance at every opportunity
· Respond to all guest requests efficiently
· Ensure guest satisfaction by following through on requests and other needs
· Provide information to guests about hotel policies, services and amenities
· Provide information, directions and other assistance as necessary about the local area
· Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc.
· Maintain daily logs and checklists
· Effectively communicate all pertinent information to other employees within the department
· Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc.
· Comply with all standards and regulations to encourage safe and efficient hotel operations
· Maintain regular attendance in compliance with company policy
· Maintain high standards of personal appearance and grooming in accordance with company policy
· Approach all encounters with guests and employees in a friendly, service-oriented manner
· Maintain and organize work area regularly
· Other duties as required
Job Summary
Part Time
$27k-35k (estimate)
04/15/2023
05/11/2024
The job skills required for Part Time Front Desk Agent (Wyndham Garden Hotel) include Customer Service, Guest Service, Housekeeping, Initiative, Billing, Property Management Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Part Time Front Desk Agent (Wyndham Garden Hotel). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Part Time Front Desk Agent (Wyndham Garden Hotel). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Part Time Front Desk Agent (Wyndham Garden Hotel) positions, which can be used as a reference in future career path planning. As a Part Time Front Desk Agent (Wyndham Garden Hotel), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part Time Front Desk Agent (Wyndham Garden Hotel). You can explore the career advancement for a Part Time Front Desk Agent (Wyndham Garden Hotel) below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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