Front Desk Agent

Responsibilities:

- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of guest transactions
- Respond to guest inquiries and resolve any issues or complaints in a timely manner
- Provide recommendations for local attractions, restaurants, and services to enhance the guest experience
- Maintain a clean and organized front desk area

Experience:

- Previous experience in customer service or hospitality preferred
- Familiarity with phone systems and basic computer skills
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively

We offer competitive pay, opportunities for career growth, and a positive work environment. If you are a friendly, customer-focused individual with a passion for providing exceptional service, we would love to hear from you.

To apply, please submit your resume along with a brief cover letter outlining your relevant experience.

Job Type: Part-time

Schedule:

• 8 hour shift
• Holidays
• Weekends only

Work setting:

• In-person

Ability to Relocate:

• York, PA: Relocate before starting work (Required)

Work Location: In person