TownePlace Suites located in Broken Arrow, OK is seeking a FULL TIME Night Auditor to work the overnight shift from 11pm to 7am Wednesday through Sunday 40 hours per week.

Salary range is $15 to $16 per hour depending on hotel hospitality experience. Must be able to pass a background and drug test.

Please submit resume or apply online at www.sjshospitality.com

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain a clean and organized front desk area
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required

- Professional appearance and demeanor
- Ability to work flexible hours, including nights, weekends, and holidays

We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about hospitality and enjoy interacting with guests, we would love to hear from you. Apply now to join our team as a Night AuditAgent!

Overview:
We are currently seeking a Night Auditor to join our team at our hotel. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. This is an excellent opportunity for individuals with a passion for hospitality and exceptional customer service skills.

Duties:
- Perform night audit procedures to ensure the accuracy of financial transactions and guest accounts
- Verify and balance all revenue and settlement accounts, ensuring that any discrepancies are promptly addressed
- Prepare daily reports summarizing hotel operations and financial activities
- Handle guest inquiries and resolve any issues or complaints in a professional and timely manner
- Assist with the check-in and check-out process for guests arriving or departing during the night shift
- Maintain a clean and organized front desk area, ensuring that all necessary supplies are stocked
- Collaborate with other hotel staff to ensure a seamless guest experience

Requirements:
- Previous experience in a similar role within the hotel or hospitality industry is preferred
- Strong customer service skills with the ability to handle difficult situations with professionalism and empathy
- Excellent phone etiquette and communication skills, both verbal and written
- Proficiency in using various computer systems, including hotel property management systems and phone systems
- Ability to work independently with minimal supervision during overnight hours

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Every weekend
• Holidays
• Overnight shift

Work setting:

• In-person

Ability to Relocate:

• Broken Arrow, OK 74012: Relocate before starting work (Required)

Work Location: In person