Description

Thorough execution of operational systems, delivering a great experience for guests, while leading the staff to maintain a safe, clean and organized working environment.

Requirements

Responsibilities

• Oversight of all day-to-day and long term operations of the restaurant
• Maintain and enforce policies and procedures in the Ops Manual and Employee Handbook
• Active on-the-floor observation
• Assess restaurant vibe and make adjustments
• Assist in HR communications and administration
• Assist in Payroll
• Assist in instituting and executing all corporate policies and menu changes
• Attend employee discipline and corrective action meetings with GM
• Prepare all home office communications (The BUS) for GM approval.
• Ensure the restaurant and equipment is in good working condition at all times
• Review all comments daily and help coordinate needs for GM
• Oversight of staff training, development, evaluations and promotions
• Brand reputation
• Customer Satisfaction
• Auditing all charts, reports, store bank, discounts voids and credit
• Organizing & leading shift staff meetings, all-staff meetings, department meetings and inventory
• Assist in Scheduling
• Review weekly forecasting and budgeting with GM
• Review P L’s with GM and overall store financial performance
• Optimizing labor, COGS, performance and morale
• Primary StationThe entire restaurant
• Physical Requirements
• Able to stand for 9 hours
• Lift 50 LBS
• Maneuver 125 LBS kegs