Must live in the Bellevue, WA area.

WorldLink is a rapidly growing information technology company at the forefront of technical revolution. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. we're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

For more information about our craft, visit https://worldlink-us.com.

We are looking for:

We are looking for a Business Systems Analyst – ERP Ops who will be responsible for mainly supporting operational issues and changes in process and systems by working closely with a dedicated Engineering team, Operations, and business teams to help reduce cost, realize operational excellence, and improve customer journey on the .com site. You will report to the Senior Product Manager

The impact you will have:

• Daily conduct system log monitoring and troubleshoot any interface errors or issues with online orders mainly within SAP R/3 system.
• Support eCommerce process improvement projects and initiatives through evaluation of current work processes and identification of improvement strategies.
• Assist in preparation of project planning and coordination, including but not limited to: scheduling, defining roles and responsibilities and documentation.
• Serve as product owner to support teams managing new product launch, system implementations, and mechanisms to accelerate growth for the .com site sales.
• Partner with engineering and operations teams to improve the .com site, especially on fulfillment and billing process.
• Identify blockers, ruthlessly prioritize, and influence central teams without direct reporting relationships to deliver results.
• Analyze inquires and issues on ERP interfaces or ERP system to come up with improvement plan and make changes to the system.

What we are looking for:

• 3-5 years of experience in project management, including managing, planning, organizing, scheduling, and tracking of projects from initiation, planning, execution and delivery.
• 1-3 years of experience in fulfillment/distribution center/operations, supply chain, general management, or engineering operations.
• Bachelor’s degree in information sciences/or computer science, Business Administration, consulting, or business/analytical experience.
• Expertise in product or market including specific technical or industry knowledge.
• Expertise in software product development lifecycle.
• Experience in Confluence and JIRA preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye.

WHAT we’ll bring:

During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:

• Medical Plans
• Dental Plans
• Vision Plan
• Life & Accidental Death & Dismemberment
• Short-Term Disability
• Long-Term Disability
• Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
• 401(k)

WHAT you should know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.

This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.

Job Type: Full-time

Pay: From $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift

Education:

• Bachelor's (Required)

Experience:

• Product management: 3 years (Required)
• Project management: 3 years (Required)
• Supply chain: 1 year (Required)
• SDLC: 3 years (Required)

Work Location: In person