JOB DESCRIPTION

Job Title: Office Assistant

Department: Systems, USA

Reports To: Office Manager, USA

Status: full-time, non-exempt

Location: (Byron Center office, remote on Fridays)

Salary Level: N; Hourly; $21-23 per hour

PURPOSE:

Serve at the front desk for World Renew’s US headquarters to greet visitors, provide telephone coverage, and provide administrative and facility support for World Renew.

We do not discriminate based on disability, culture, ethnicity, or gender, and welcome and encourage people from diverse backgrounds to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Provide telephone coverage; arrange for telephone back-up as needed, respond appropriately to all telephone calls and connect callers to the appropriate destination in World Renew

2. Receive and greet agency reception visitors and furnish information in-person or on the telephone; respond to general requests for information and material(s) and ensure appropriate handling of all general correspondence

3. Maintain the reception, common area, kitchen and supply room and ensure kitchen and promotional items are stocked, as well as assist with inventory and ordering of building and office supplies.

4. Manage common room reservations and set-up for World Renew staff and outside users.

5. Manage the ingoing and outgoing mail

6. Assist with inventory and ordering of building and office supplies.

7. Enter information into the database system as needed.

8. Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES:

None.

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:

1. Committed to Christ and able to recognize this position as one that contributes to the work of His kingdom

2. Demonstrated commitment to promote a work environment that values diversity and equality, as well as have respectful relationships with others

3. Committed to working towards gender equality in all aspects of our programming, plans, policies and organizational structure

4. Ability to understand the mission and work of World Renew as well as an understanding of the Christian Reformed Church in North America structure, policy, and how it works, is an asset

5. Good interpersonal communication skills, can express ideas clearly, listen with sensitivity (including especially good telephone and reception etiquette)

6. Demonstrated planning, organizational and multi-tasking skills, with accurate attention to details and deadlines

7. Flexible and adaptable team player

8. Disciplined, self-motivated and self-directed work style; demonstrated ability to work with limited direction and capacity to accomplish tasks amidst numerous interruptions

9. Ability to process and handle confidential matters and be professional, cooperative, and patient

10. Demonstrated ability to perform simple mathematical problems and computer knowledge of all MS Office and Google Suite products is required including competency in database utilization (data entry and retrieval)

EDUCATION & EXPERIENCE:

1. High School diploma or equivalent required

2. At least two years of work experience in office administration is preferred.

LANGUAGE SKILLS:

Must be fluent in English; possess well-developed communication skills both verbally and in writing.

WORK ENVIRONMENT, PHYSICAL AND OTHER DEMANDS:

The work environment encountered and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires:

1. Computer work and concentrated reading, sitting for long periods of time

2. Setting up training rooms with tech equipment and arrangement of furniture

With World Renew's commitment to Core Humanitarian Standard and Safeguarding responsibilities, as part of the recruitment process, a successful candidate can expect to go through a thorough background check

Why Work with World Renew?

We Value Flexibility! Effective January 2022, full-time positions transitioned to a 36-hour workweek (1,872 hours annually) with Fridays being "Focus Fridays"

• Work that follows a relentless mission to end hunger and starvation in the world

• Full-Time Flexible Work Arrangements

• Generous Vacation and Holiday Time

• Embraces diversity, equity, and inclusion

• Benefits include Health, Welfare, & Retirement

• Professional Development Opportunities

• Contributing to an organization that is making an impact in the world

• Up to 1 week of paid time off for voluntary mission/service project trip