World Connection is looking for Energetic Bi-Lingual Call Center Customer Service Specialists to join our Tempur-Pedic/Sealy team!

Why You'll Choose Us

World Connection is just the right size to hear your voice, we are big enough to have the right resources yet small enough to ensure that each and every one of our employees is included, appreciated, and given the resources to thrive and grow with the company.

Benefits of Working With World Connection

• Excellent Medical, Dental, and Vision insurance after 60 days of employment
• Employee Wellness & Engagement
• Fun, collaborative work environment
• Work From Home Equipment Provided by Us!
• Paid Vacation
• Inclusive Culture
• Room for advancement (We only promote from within!)

Role and responsibilities of a Customer Service Specialist

As the sole point of contact many consumers have with our team, a Customer Service Representative plays a critical role in creating advocates for the companies we work with. Provides timely responses to customer inquiries by telephone and/or e-mail in an in-bound service call center, consistent with service and quality standards.

Please note training will be done in our office for one month before we send you to work from home. You will work from home 3 weeks per month and in office 1 week per month.

Please submit your resume to this ad, and someone from our Recruiting Department will contact you. We may attempt to contact you by phone, email, or text.

Positions will start April 8th.

Job Type: Full-time

Pay: $15.75 - $16.25 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Call center
• Hybrid work

People with a criminal record are encouraged to apply

Application Question(s):

• Will you be able to commute to the office in Boise, ID for training?

Language:

• Spanish (Required)

Work Location: Hybrid remote in Boise, ID 83704