Description

Join the Workplace Resource (WR) Team

Workplace Resource (WR) is an inspiring, one stop destination for creative design solutions. We offer a diverse collection of renowned products and customized services of enduring value that bring our client’s environments to life.

Our purpose is to co-create with designers and clients’ inspirational spaces, that profoundly affect the function, appearance and evolution of work, health, hospitality, and home environments. From planning to specification, installation and resolution, our award-winning approach is evidence of our commitment to end to end process improvement that results in positive experiences and cost savings for our customers.

We are driven by our core values: Be Curious, Have Fun, Go the Extra Mile, Stay Authentic. As a purpose led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our employees, allowing them to bring their authentic selves to work every day.

The role

We are looking for a Design Studio Director. This individual will develop, create, and lead in-class design efforts to ensure exceptional customer experiences and support sales growth through creative design thinking. Reporting into the Vice President of Operations, this individual will work with the Design team to co-create inspirational and functional spaces alongside A D designers and clients as a true extension of the overall design process. Their focus is ensuring creative strategies are deployed to provide tailored services offerings that meet client needs and support the business goals of WR. The Design Studio Director will create sustainable standards to hold the team accountable for achieving these goals, reinforcing the power of creativity creates meaning, purpose, and profound and lasting connections. This individual will also serve as a communication link between the Sales, Project Management, Customer Experience, Marketing and Design teams, while participating in business development.

What you will do

~ Essential Job Responsibilities

• Creating a design culture that ensures a consistent standard of industry leading deliverables is met through continuously innovating standards and training.
• Deploying resources and strategies to ensure that the work process flows smoothly, to ensure the vision of the client’s needs are executed with accuracy and efficiency.
• Managing design strategy and solutions for competitive and creative opportunities with support from WR’s design team, including acting as the primary liaison for these clients through design visioning by utilizing understanding of design trends and holistic workplace strategy.
• Leading the creative efforts of multiple specialists on projects from the initial programming phase to specification and installation by providing vision alignment through the design process.
• Participating in business development, marketing and recruiting effort through acting as a subject matter expert in workplace strategy and interior solutions programming.
• Innovating WR’s team of Designers to ensure project goals and budget are met (e.g., timelines, determining resources needed, monitoring and controlling costs) while showing the agility to adjust to changes as needed to support the business and achieve company and client goals.
• Understanding the big picture view of the business and the company’s impact of decisions made and changes implemented.
• Leveraging the tenants of creative design thinking to support the continuous improvement of the design team and how its processes impact project implementation and overall financial health of the department.
• Cultivating business relationships with other departments and providing positive and effective representation in meetings with internal and external customers.
• Collaborating with WR’s marketing team to ensure client deliverables and competitive packages support the work to the highest standard, promote workplace/space innovations, highlight industry trends and changes, and support a continuous feedback loop so we can maximize efficiency and market engagement.
• Inspiring and encouraging ongoing process improvements and the integration of new technology across the company to increase flexibility, reduce administrative costs, and increase engagement with customers.

~ Supervisory Functions

• Analyzing staffing needs to hire and retain enthusiastic, passionate, and committed employees; provide training, guidance, and mentoring for continued growth and success.
• Managing a regular cadence with other team leaders. (removed an “including”)
• Establishing and monitoring team goals, setting key accountabilities, objectives, priorities, and performance measures.
• Establishing and monitoring individuals’ goals, ensuring Designers are valued, heard, and supported while working through performance measures aligned with company goals.
• Advocating for different points of view for both external and internal stakeholders.
• Providing design coaching, mentoring, training, and development across in-person and remote settings to include all WR Markets in partnership with the Market VP.
• Instilling a culture driven by collaboration while encouraging employees to be independent thinkers.
• Setting the example for excellence, effort, intelligent direction, skillful execution, and the vision to see obstacles as opportunities.
• Evaluating, leading, and implementing projects, process improvements, and needed business changes, as well as overseeing ongoing day-to-day business operations.

What success will look like

A successful Design Studio Director will cultivate business relationships with other departments within Workplace Resource and provide positive and effective representation with internal and external customers of our business.

Qualifications and/or Experience

The preferred candidate will hold a Bachelor’s degree (B. A. or B. S.) from an accredited college or university; and minimum of 7 years related experience, or equivalent combination of education and experience.

• Working in a similar position within the interior solutions industry, possessing specialized knowledge of design and workplace strategy
• Understanding the importance of being customer focused, always acting with customers in mind and dedicated to meeting the customers’ expectations, adjusting the strategy as needed.
• Ability to move others to action by translating company vision and core values into day-to-day activities and behaviors; guiding and motivating others to take actions that support the vision and values.
• Ability to coordinate, plan, organize or manage multiple responsibilities and high-volume workload effectively with speed and accuracy.
• Demonstrating detail orientation, understanding the importance of doing quality work and adhering to the standards to prevent errors.
• Demonstrating flexibility and adaptability by being able to change course swiftly and purposefully when the needs of the business change, working irregular hours and extended shifts.
• Ability to build customer loyalty by discovering what is important to the customer (internal and external) and responding to it.
• Communicating effectively by interacting in a clear and compelling way that builds understanding and commitment with a wide range of people, both within and outside the company.
• Possesses leadership skills, assertive, self-confident, self-starter, and the ability to empower, mentor and manage employees.
• Ability to make appropriate decisions, even in difficult situations, for timely resolution and in the company’s best interest.
• Demonstrate ability to be agile and flexible to the changing conditions of the market and be purposeful about the changes the business will need to be successful.
• Demonstrate integrity, transparency, and trust by acting ethically in all situations.
• Proficient in all technology tools required to effectively run the business, such as CAP, Microsoft Office, and any industry-related technology.

Who we are

Workplace Resource is a certified women owned and led small business. The company has been named the top 10 Best Places to Work by Denver Business Journal in 2023 and Colorado Spring’s Gazette Best Workplaces for the last three years in a row. Workplace Resource serves the growing need in the market for comprehensive workplace and ancillary furniture, architectural products that support the efficient division of interior space, integrated Audio Visual solutions, and Encore services that provide long term support for your business furniture investments. You can find out more about us at wrcolo.com.

What’s in it for you

At WR, we offer comprehensive benefits that encourage mental, physical, and financial well being for all employees. When it comes to benefits, we’re the total package. We feel passionate about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Pursuant to the Colorado Fair Pay Act, compensation for this role is market competitive, including an annualized salary range of $85,000 to $95,000. All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

We currently offer the following benefits

• Access to low cost, high quality health care options through Cigna, Delta Dental of CO, and EyeMed.
• Access to Direct Primary Care services including behavioral health through OneMedical.
• Access to a 401k plan to help save for the future with Voya Financial.
• A competitive vacation policy for employees to rest and recharge.
• Holiday pay for all full time employees, where our offices are seriously closed.
• 6 days of fully paid sick leave, to take the time to heal and or recover.
• Family friendly benefits, includes CO PFML as 12 weeks of benefits while on leave, as well as employer paid AD&D, long term disability, employer sponsored life insurance, and an employee assistance program.
• Education benefits and tuition assistance to help your future development and growth.
• Volunteer Time Off (VTO) for giving back to our Denver and Colorado Springs communities through our ESG Strategy.

Work Environment and Physical/Mental Demands

The position requires working typically in a professional office environment. This role routinely uses standard office equipment such as office phone/smartphone, computer/laptop, photocopiers, filing cabinets and printers. This is largely a sedentary role. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Note This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Workplace Resource is proud to be an Equal Opportunity Employer

Workplace Resource (WR) is an Equal Opportunity/Affirmative Action employer that welcomes individuals from diverse backgrounds and perspectives. Our employees truly are our greatest asset. We value and encourage the diverse talents, skills, and perspectives our employees contribute to our collective effort every day. Workplace Resource prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age 40 and over, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions, marital status, and any other prohibited characteristic. At WR, neither the employee nor the company is committed to an employment relationship for a fixed period of time. Employment with WR is at will. Either the employee or management has the right to terminate the employment relationship at any time, for any reason.

Qualifications