442 Customer Service Agent Jobs in Houston, TX
Workoo Technologies is Hiring a Customer Service Agent Near Houston, TX
Workoo is looking for qualified people to perform customer service tasks in online sales companies. Customers are distributed in more than 4,000 points of sale in 105 countries, with 102 boutiques in fashion capitals such as New York, London, Milan, Paris and Shanghai. Do you want to be part of the journey and join our team? We are looking for customer service representatives to join our wholesale customer management teams.
CLICK HERE TO APPLY DIRECTLY IN OUR WEBSITE
Key tasks will be:
-Assist customers and sales representatives with all questions and concerns via phone and email.
-Respond to phone calls to assist customers calling with questions.
-Resolve product or service issues by clarifying the customer complaint, provide the best solution to resolve the issue, expedite correction or adjustment and follow up to ensure resolution. To do this, the person hired will need to work closely with our logistics, accounting, production and sales team.
-Provide customers with timely and accurate information, order status, and product knowledge inquiries
-Follow up on any issues until they are fully resolved
Requirements:
-At least 6 months working experience in B2B Customer Service.
- Proficiency in basic English, additional language will be an asset.
-High communication and customer-facing skills.
-Excellent knowledge of Microsoft Office package, preferably Excel and Word.
-Team player, enthusiastic, accurate and commercially oriented.
-Practical mindset and proactive attitude towards work.
-Advanced problem solving and multitasking skills.
-Friendly and professional manner and courtesy in dealing with customers over the phone is required.
CLICK HERE TO APPLY DIRECTLY IN OUR WEBSITE
WHAT DOES Workoo OFFER?
-Ability to work remotely with assignments Monday through Friday only.
-Have the opportunity to join our CSR strategy focused on women empowerment, environmental sustainability and community impact.
-Benefits to improve work-life balance: flexible start and finish times, intensive Friday working hours, work from home policy, and special benefits and schedules for pregnant women and parents.
-Team building activities to promote our company values: respect, innovation, empowerment, performance driven and teamwork.
At Workoo we are an equal opportunity employer. At our company, we want you to come as you are to be the best version of yourself.
If you fit the Workoo requirements and values, don't hesitate to apply for this position!
Job Summary
Full Time
$38k-48k (estimate)
05/03/2024
05/16/2024
The following is the career advancement route for Customer Service Agent positions, which can be used as a reference in future career path planning. As a Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent. You can explore the career advancement for a Customer Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.
