Job Description

General Purpose

Contact businesses and individuals by telephone to promote Labor Finders' Staffing Services, receive orders, gather information, or verify details.

Main Job Tasks, Duties and Responsibilities

• Contact businesses and individuals by telephone to promote services
• Solicit orders services over the telephone
• Explain services to potential customers
• Deliver scripted greeting and introduction to the customer
• Adjust scripted presentation & information to meet needs of specific businesses & individuals
• Provide pricing details
• Handle customer questions
• Obtain customer information including company name, address, phone and email - most important the name of decision maker
• Record customer details including reaction to the service offered
• Receive orders over the telephone
• Input order details into the computer system
• Record customer details and details of transaction
• Confirm orders placed with Office Manager and Branch Manager for proper scheduling & staffing
• Obtain contact details of potential customers from sources including telephone directories and purchased lists
• Schedule appointments for Branch Manager to meet prospective customers
• Conduct customer and marketing surveys
• Answer telephone calls from potential customers who are responding to reach out efforts
• Contact customers to follow up on initial interaction

Education and Experience

• Knowledge of sales and marketing principles and strategies
• Product knowledge
• Proficiency in relevant computer applications

Key Business Development Skills and Competencies

• Communication skills
• Information gathering and management
• Persuasiveness
• Adaptability
• Initiative
• Tenacious
• Resilient
• Negotiation skills
• Stress tolerance
• High energy levels
• Self motivation

Last updated : 2024-05-14