OFFICIAL TITLE: Mail Clerk II
SUPERVISION RECEIVED: Director for Facilities Operations and Planning Support Services
SUPERVISION EXERCISED: None
General Statement of Duties: The Mail Clerk II is responsible for the timely and accurate processing of all University mail and packages.

Responsibilities:

(E) = Essential

• (E) Picks up and drops off mail at the United States Postal Service (USPS) on a daily basis; follows established schedules and assists with special requests.
• (E) Provides backup to lead when necessary.
• (E) Accurately sorts mail for distribution.
• (E) Accurately delivers and distributes mail throughout campus on foot, via delivery cart.
• (E) Processes incoming and outgoing packages through various delivery service providers; tracks packages from point of receipt to point of distribution; accurately shelves and stores packages; utilizes appropriate software.
• (E) Serves as backup for investigating missing packages.
• (E) Serves as backup for scheduling Mail Center equipment repairs.
• (E) Processes small, large, and other bulk mail requests using appropriate equipment and software.
• (E) Assists with coordinating the timely distribution of packages from Publications and Printing Services.
• (E) Maintains a working knowledge of all international, federal and state regulations regarding mail.
• (E) Processes payment for mail services via the OneCard transaction system.
• (E) Assists with maintaining accurate records of mail processing costs, as needed.
• (E) Assists in the training and oversight of student workers.
• (E) May serve as a backup for Central Receiving and Stockroom in the event of employee absence.
• (E) Serves as designated essential personnel; responds to weather and other emergency situations as assigned.
• (E) Demonstrates civility and professional, customer-service oriented behavior, worthy of emulation by other staff and students.
• (E) Responsible for contributing to the WSU Strategic Plan.
• (E) Responsible for contributing to Equal Opportunity/Affirmative Action objectives.
• Performs other duties as assigned within the Mail Clerk classification:

• Classification specifications are available at http://www.mass.edu/foradmin/humanresources/classspecshrd.asp

Required Qualifications:

• At least one year of full-time or equivalent part-time experience in office work or in work in which the processing of incoming and/or outgoing mail (for example, delivering, sorting, weighing, metering, etc.) was a major duty.
• Ability to operate a motor vehicle; possess valid driver's license.
• Knowledge of standard maintenance procedures followed in connection with mail-processing and handling equipment.
• Ability to communicate effectively in oral expression; ability to give oral and written instructions in a precise and understandable manner.
• Ability to deal tactfully with others and establish harmonious working relationships.
• Ability to lift and carry heavy objects.
• Ability to maintain accurate records.
• Ability to operate mail-handling and processing equipment, such as postage meters, scales, and addressing machines.
• Ability to work accurately with names, numbers, codes, and/or symbols.
• Ability to assemble items of information in accordance with established procedures.
• Ability to read, write and comprehend the English language.
• Ability to understand and apply the laws, rules, policies and procedures governing assigned unit activities.
• Ability to perform arithmetical calculations (addition, subtraction, multiplication and division) with speed and accuracy.

Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community.

Here at Worcester State University, it is strongly recommended that all employees be vaccinated against COVID-19 before they begin employment.

This is a grade 11, non-exempt, full-time (37.5 hours), benefited AFSCME position.

Bi-weekly salary is $1,644.77 (annual salary is $42,764.02).
Work Schedule: Monday- Friday, 7:00am- 3:15pm. Days off are Saturday and Sunday.

Worcester State University offers a competitive benefits package that includes:

• a choice of 8 different pre-taxed, health insurance plan options
• pension and supplemental plan retirement options
• life insurance up to 8x the annual salary
• long-term disability coverage
• dental insurance
• 10 vacation days accrued per year
• 15 sick days accrued per year
• 5 personal days per year
• paid holidays
• tuition remission for self, spouse, and dependent children
• and more...