Reports to: Community Manager

FLSA status: Non-exempt

Purpose of job: To ensure that the property’s exterior and interior are maintained in an attractive manner; that fixtures, appliances, other equipment and community spaces are maintained safely; the maximization of the property’s income-generating ability; and that tenants and their guests enjoy a quality customer service experience and a comfortable and safe place to live.

Essential Job Functions:
MAXIMIZE REVENUE:

• Complete apartment turnovers within three days of vacancy
• Complete work orders within 24 hours
• Obtain bids for property projects
• Scheduling vendors as needed
• Perform regularly scheduled inspections of all common areas, buildings, equipment, fixtures, plumbing and appliances
• Paint interior and exterior surfaces as necessary
• Walk the property grounds daily to ensure safety & cleanliness
• Interact w/residents in a professional, courteous and non-discriminatory manner-Comply with all Fair Housing and Equal Housing Opportunity requirements
• Attend Fair Housing & maintenance seminars on a regular basis
• Perform other duties as assigned by manager

MINIMIZE EXPENSES:

• Ensure that preventive repairs are done on a regular basis
• Communicate daily with manager re: turns & work order scheduling, staffing, vendors, & supply needs.
• Maintain an inventory of tools, supplies and materials
• Organize maintenance shop and storage areas.
• Immediately respond to maintenance emergency situations
• Ensure that recalled appliances are promptly replaced
• Ensure that building is in accordance with all applicable building codes, ordinances, pool safety, fire codes and emergency evacuation regulations.
• Always comply with OHSA safety regs OPTIMIZE CURB APPEAL:
• Develop, train, supervise & discipline maintenance staff (with guidance from manager)
• Ensure that property’s exterior is attractive and safe at all times

Knowledge, Skills & Abilities Required:

• Ability to work as a team player-Ability to multi-task
• Demonstrates customer service skills-Demonstrates a desire for continuous professional development
• Demonstrates ethical behavior and integrity at all times
• Demonstrates professional appearance and good hygiene at all times
• Takes initiative to anticipate problems
• Extensive knowledge of appliance repairs, plumbing, pool/spa, electrical and HVAC systems
• Ability to climb stairs, ladders, scaffolds to inspect above ground level units
• Ability to manually operate tools, switches, gears

Qualifications:

• A valid driver’s license, reliable transportation, and automobile insurance
• Must possess own hand tools

Working Conditions:

• 90% inspecting property grounds and apartment units, which requires the ability to climb stairs and maneuver narrow walkways.
• Frequent lifting, pushing, carrying or pulling of 20-50 pounds
• Frequent kneeling, crouching, bending and reaching to inspect appliances and fixtures.
• May be required to work weekends and/or to be on-call to respond to emergencies