Full-time Community Manager, Ruth Park

Location: Traverse City, MI

***URGENT HIRE---PLEASE, ONLY LOCAL CANDIDATES/CANDIDATES IN COMMUTING DISTANCE APPLY***

Job Summary:

The Community Manager is responsible for the overall management of an affordable housing community, including leasing, financial performance, maintenance supervision, and administration. The Community Manager ensures compliance with all governmental and lender regulations and supervises on-site staff. The Community Manager reports to the Regional Manager and follows all policies and procedures established by the company.

Responsibilities:

• Supervise and motivate staff to achieve operational goals
• Interact positively with residents and the public to enhance the community image and retention
• Lease apartments, including taking inquiries, showing units, and verifying income and credit information
• Maintain the community in an attractive manner and timely collect rent and monies
• Screen and score rental applicants and control delinquency
• Create and maintain a customer-centered service culture
• Assist in hiring, development, discipline, and employment termination of staff
• Administer the community's operating budget and control monthly expenses
• Assemble and verify credit and income information for prospective residents and ensure compliance with all regulations and commitments
• Track and complete unit inspections and preventative maintenance
• Inspect the property daily, schedule repairs and capital improvements, and forward recommendations to the Regional Manager for approval
• Review financial reporting and records and participate in company-sponsored training
• Maintain awareness of market conditions and enforce lease terms and rules
• Perform any other duties as assigned

Required Skills and Abilities:

• Outgoing, friendly attitude and ability to communicate effectively with residents and staff
• Exeperience with LIHTC required. HUD experience is required for this position, with a 3-5 year background in affordable housing property management preferred. Section 8 is also a plus.
• Experience in property management, preferably in the affordable housing industry
• Strong organizational and problem-solving skills
• Proficiency with property management software and financial reporting tools like Yardi and Voyager
• Knowledge of fair housing laws and regulations
• Customer service experience
• Multiple-property management experience a plus

Education & Physical Requirements:

• Must possess a valid driver’s license and insurance
• High school diploma or equivalent required. An Associate's Degree is a plus
• Must be able to lift up to 15 pounds at a time.

Benefits

This position comes with a full suite of full-time benefits that will be discussed during the interview process.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person