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American Family Insurance- Jeff Finegan Agency LLC
Groveport, OH | Full Time
$35k-44k (estimate)
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Customer Service Representative
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$35k-44k (estimate)
Full Time 4 Days Ago
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American Family Insurance- Jeff Finegan Agency LLC is Hiring a Customer Service Representative Near Groveport, OH

Job Description

Job Description

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Benefits

Annual Base Salary Commission Bonus Opportunities

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Responsibilities
  • Process customer policy change requests.
  • Complete Evidence of Insurance requests.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Ask each customer for referrals and explain our referral program.
  • Return all phone messages promptly.
Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Create relationships from a cold start.
  • Great Customer Service Skills.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.

Job Summary

JOB TYPE

Full Time

SALARY

$35k-44k (estimate)

POST DATE

04/23/2024

EXPIRATION DATE

05/10/2024

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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