Description

Responsible for the daily set-up of banquet rooms and pre-function areas. Must maintain a positive attitude and work well with banquet servers. Maintains cleanliness of all banquet rooms and storage closets.

Essential Task/Functions:

• Greet guests upon arrival to ensure their needs are met. Offer assistance to all guests.
• Vacuum, sweep or mop all surfaces in banquet rooms every time setting up a room.
• Properly spell name of group on reader boards (marquee).
• Complete daily duty list at the conclusion of each shift.
• Remove all dirty dishes and break items after each function – put away in the correct location.
• Arrange centerpieces on each break table.
• Turn off all lights in banquet room when not in use.
• Clean storage closets.
• Responsible for serving banquets, helping clear tables and dance floor.
• Must maintain audio/visual equipment – making sure it works when setting up a room.
• Regularly check thermostats.
• Take dirty linens to housekeeping laundry room.
• Wear uniform properly – tie or bow tie, name tag, vest and black shoes with rubber soles.
• Keep pool area clean and neat.
• Return trays with dirty dishes to kitchen and empty them at the dish wash area.

Requirements

• Read, write, speak and understand English.
• Neat and well-groomed appearance. Must wear proper uniform and black rubber soled shoes.
• Requires finger dexterity, grasping, sitting, standing, walking, writing, bending, repetitive motion, hearing, visual acuity and carry up to 50 pounds on a regular and continual basis. Must be able to stand and exert fast paced mobility for periods up to four (4) hours in length.
• Flexibility in scheduling, including weekends and holidays.
• Maintaining a high level of quality, service and communication skills and organizational skills.
• Eye for detail and ability to set-up audio/visual equipment and troubleshoot as needed.
• Ability to understand and follow directions. Perform required job functions under limited supervision. Works with a team concept, serve customer needs and interacts with large numbers of diverse people.

Accountability:

• Maintain a high level of quality, service efficiency and cleanliness through guest feedback according to Wisco Hotel Group standards.
• Arrive on time and ready to work scheduled shift.
• Follow all state and federal guidelines, including OSHA Hazardous Communication Training.
• Follow all federal, state and local laws and rules or regulations.
• Clean, maintain and organize all equipment.
• PM22