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Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following: • Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop. • Responsible for assisting and supporting the General Manager in meeting store goals. • Assists in driving operational excellence by driving sales and controlling labor and food costs during shifts. • Ensure the restaurant environment is always safe for both team members and guests; create the culture in the restaurant through respect, recognition, and reward. • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. • Must be willing to assist all other positions when necessary. • Delivers excellent customer service to all customers by acting with a guest first attitude and connecting with the guest. Discovers and responds to guests needs. • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. • Resolve low level guest issues with efficiency and a positive attitude. • Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop’s company standards; ensure communication is passed across organization from the General Manager and District Manager to every team member in the restaurant. • Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are following company standards
Job Types: Full-time, Part-time
Pay: From $21.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work Location: In person
Full Time | Part Time
Restaurants & Catering Services
$33k-46k (estimate)
03/14/2023
08/22/2024
wingstop.com
DALLAS, TX
500 - 1,000
2010
Public
CHARLES R MORRISON
$200M - $500M
Restaurants & Catering Services
Wingstop is a chicken wing restaurant chain.
The following is the career advancement route for Shift Leader positions, which can be used as a reference in future career path planning. As a Shift Leader, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Shift Leader. You can explore the career advancement for a Shift Leader below and select your interested title to get hiring information.