Job Purpose: Effectively lead hotel staff, while promoting excellent guest relations, to achieve business goals for a 78-room mid-range, highly-rated Wyndham property in Salisbury, MD.

REQUIRED DUTIES:

* Lead Staff: Hiring, Training and Managing

* Lead Operations: Ensure Proper Execution of Business Plan by Adherence to SOPs

* Lead Business Development: Target and Execute Marketing and Sales Efforts

* Manage Reputation: Respond Promptly to All Reviews, Surveys, and Guest Issues

* Manage Expenses· Schedule Staff Shifts, Assign Daily Tasks, and Order Supplies

* Analyze Business: Identify Opportunities to Increase Occupancy, ADR, and RevPAR

* Room Condition: Ensure all rooms are guest ready by checking rooms on a daily basis

* Other Tasks: Acts for Owner whenever Owner is not present or as assigned

REQUIRED KNOWLEDGE AND SKILLS:

* Active and effective written and oral communicator

* Fluent in Excel, Word, Email, and Hotel business processes

* Effective sales person

* Multi-tasking problem solver

* Effective trainer

* Good with numbers

REQUIRED QUALIFICATIONS:

* Likes people, nice person

* 2 years of General Manager experience

* Can work 5-6 days per week

* Sense of urgency – commitment to get things done

Plus Qualifications:

* Prior Hotel or Hotel GM experience

* Demonstrated competency in using Wyndham PMS (SynXis)

* Certified Pool Operator

Job Type: Full-time

Pay: $43,000.00 - $52,000.00 per year

Benefits:

• Employee discount
• Paid time off

Experience level:

• 2 years

Experience:

• Customer relationship management: 1 year (Required)
• Hotel experience: 1 year (Preferred)

Work Location: In person