Do you want to join a fast-growing organization where you can learn a new craft or build upon your current one? Do you like to have fun and be part of a team that cares about you and your success? Then you should consider joining Window Nation!

At Window Nation, we’re third-generation window replacement experts who have been lucky to serve communities across the country for over sixteen years. We’re proud to be a family-owned business started by two brothers looking to help families improve their most important asset: their home. Since we opened our first showroom in 2006, our company has grown to include 22 showrooms in 16 states. We’re proud to be the third largest window replacement company in the United States – but we’re not stopping there. Our company continues to grow each year, and it’s all thanks to our team of dedicated, driven employees who make up Window Nation.

When you work at Window Nation, you’ll join a team of awesome professionals with hobbies ranging from screenwriting to rock climbing. We’re a group of foodies, music enthusiasts, talent scouts, costume makers, pilots, wine makers, community volunteers – oh, and we also sell and install windows, doors, and siding. No matter what you’re interested in, you’ll find your fit at Window Nation. We don’t take your decision to start or further a career with us lightly – and we won’t let you down when you do. Don’t just take our word, listen to what our employees have to say! Meeting the Window Nation Team!

Our Service Coordinator performs a variety of administrative tasks related to our installations/services. They would be responsible for ensuring customer projects are executed timely and accurately.

Core Role Responsibilities

• Schedules service appointments with customers
• Reviews new service requests for accuracy; contacts customers as appropriate
• Opens new services and closes completed services
• Manages service pipeline
• Maintains Field Technicians service information/paperwork
• Maintains communication with customers
• Orders/tracks parts; receives and maintains parts
• Receives and maintains Inventory of service parts
• Resolves relevant customer issues as appropriate
• Collects payments as necessary
• Performs other duties as assigned

• High school Diploma or GED
• 2 year of similar administrative support experience

• Proficiency in Microsoft Office Suite
• CRM (Customer Record Management) experience a plus
• Customer-centric mindset
• Demonstrated success in deadline-driven and high pressure environment
• Home Improvement/Home Services experience a plus 

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.