Job Description
Department: Restaurant Services
Employment Type: Restaurants Team Lead
Status: Non-Exempt
Grade Level: Hourly
Pay Rate: $17.50/hour (Experience Depending)
Reports To: Seasonal Supervisors, Managers and Full-Time Management Staff
Schedule: Must be able to have open availability throughout end of the year
Hours: 8:00 AM - 6:00 PM, dependent on weather and guest attendance; schedule subject to change through the spring and summer. Hours are subject to change on short notice depending on weather and needs of the business.
Overview of Responsibilities
•Set up and break down workstations
•Maintain a clean and sanitary workstation - including trash removal, sweeping/mopping and general cleanliness
•Following Department of Health protocols and procedures
•Knowledge of food product, identification and acceptable level of food quality
•Maintain Department of Health standards at all times and participate in inspections
•Rotate and change food holding containers as needed
•Requirements may include preparation of food according to recipes and protocols set, including operating food preparation equipment
•Ensuring proper portion sizes to maintain food costs
•Assist in other areas of production as needed
•Perform cash handling functions, including operating the POS
•Lead Cashier - Perform returns, exchanges and assist guess in any concerns/needs.
•General customer service
•Lead Team on operation goals and project
Additional Job Functions
•Adhere to daily/weekly/monthly cleaning schedules as posted and directed by management
•Ensure that all work locations are neat, clean, organized and safe
•Provide consistent quality throughout menu and ensure the proper preparation and holding of products.
•Completion of any reasonable request or assigned tasks by Management
•Campus Partner
•Establish and maintain a collaborative working relationship with all staff
•Maintain general knowledge of park attractions and amenities so as to provide superior customer service
•Follow all WCS rules and regulations.
Maintenance Responsibilities
•Remove debris and empty trash receptacles from restaurant seating and public areas.
•General sanitation of restaurant grounds.
•Deep cleaning of equipment, walls, floors, ceilings etc. as assigned
•Operate light weight grounds equipment if needed (i.e. pressure washer, leaf blower, etc.)
•Adhere to local, state, and federal cleanliness, food handling, food storage procedures
PERKS of Working with Us:
•Free employee access to 5 Parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals
•Complimentary Parking
•Complimentary Guest Park Tickets (After 45 days)
•Company provided uniforms
•Park Discounts on Merchandise, Food purchases, Memberships and Daily Complimentary Meal
•Serve Safe Certification Training/ Food Handler Certification Reimbursements
•Access to online learning and tuition discounts with Monroe College
•Earned Paid Sick Time
•Employee Assistance Program
•Free Banking
Qualification Requirements
Required Qualifications
•Ability to stand for long periods of time
•Good interpersonal skills and ability to work in team oriented environment
•Excellent customer service skills
•Ability to work in a fast paced environment
•Must be able to frequently lift /transport hot food items.
•Minimum of 2 years of experience in a lead position or in a fast-paced restaurant/food industry
•Previous POS Experience
•NYC Food Handlers Certificate preferred, but not required. Must be willing to obtain it within first 45 days of employment
Ability to work safely in environment with heat, steam
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