About the role. As Customer Support Team Lead, you will be stepping in to oversee the success of Wagmo’s customer support team. In doing so, you will ensure that Wagmo delivers a best-in-class support experience to Wagmo’s customers and aim to be a valuable resource for the customer support Team. What you’ll do. The Customer Support Team Lead will work directly with the CX team and serve as a conduit between the customer support team and Director...
About the role. Reporting to the Director, Customer Success, the Strategic Implementation Manager will be responsible for leading implementations and launching new employer partnerships for Wagmo. This position will be at the forefront of defining and executing on the company's implementation processes and best practices to support Wagmo's growth and will be a key contributor to the company's overall success. What you'll do. Be a pivotal member o...
What We Do. Wagmo is a new type of pet health company. We are a pet parent's partner in pet parenting - from everyday care to rainy-day emergencies. We offer wellness plans that keep our members on budget and insurance plans that keep them ready for the unexpected. Our members should always feel confident they are giving their pets the care they deserve. Our mission is to bring pet parents the confidence they need to give pets the care they de...
What We Do. Wagmo is a new type of pet health company. We are a pet parent's partner in pet parenting - from everyday care to rainy-day emergencies. We offer wellness plans that keep our members on budget and insurance plans that keep them ready for the unexpected. Our members should always feel confident they are giving their pets the care they deserve. Our mission is to bring pet parents the confidence they need to give pets the care they de...
