Responsibilities:
-Job Summary:

Lead and direct the delivery of non-clinical resident care, ensuring exceptional quality and services while maintaining compliance with Federal, State, and local regulations and Wickshire’s mission, policies, procedures and standards.

Essential Functions:

1. Develop, monitor, and adjust work schedules for the Assisted Living team to ensure adequate staffing to meet Wickshire service standards and regulatory requirements; ensure appropriate resources to deliver outstanding resident care while effectively manage salary expense.

2. Partner with the Health & Wellness Director to create and update unique resident service plans for Assisted Living residents and to identify and proactively respond to changes in condition and service needs.

3. Maintain continuous and proactive communications with residents’ family members to promote open dialogue and timely sharing of important information; serve as a first point of contact for Assisted Living resident and family questions and concerns.

4. Conduct one-on-one, and spontaneous coaching and training to associates throughout the community to promote best in class delivery of service and care to residents.

5. Order and maintain inventory of health-related supplies and equipment for residents.

6. Finds coverage for shift call-outs.

7. Contacts EMS (911) for resident emergencies and coordinates documents for transfer.

8. Partner with the Health & Wellness Director in hiring and properly staffing the Care Department.

9. Ensures compliance with Federal, State, and local regulations and Wickshire’s mission policies, procedures and standards.

10. Completes all mandatory compliance, HIPAA and state and federal regulatory training as required.

11. Maintains appropriate degree of confidentiality.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.

Education and Experience:

High School Diploma or GED. 3-5 years of Resident care experience preferred.

Certifications, Licenses, and other Special Requirements:

Maintain state licensing requirements, where applicable.

Knowledge and Skills:

1. Exhibit good time management and organization skills.

2. Possess the ability to handle complex issues.

3. Demonstrate strong interpersonal communication skills.

4. Proficient in Microsoft programs (Word, Excel and Outlook).

5. Uphold the principles of our mission: Making life better by connecting people with purpose and community.

6. Express compassion for residents, staff and guests on a consistent basis.

7. Must possess the ability to make independent decisions when circumstances warrant such action.

8. Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the resident care department.

Physical
Demands

Check Any That Apply

Working Conditions

Check Any That Apply

Standing

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Requires interaction with co-workers, residents or vendors

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Walking

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Occasional weekend, evening or night work if needed to ensure shift coverage.

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Sitting

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On-Call on an as needed basis

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Use hands and fingers to handle or feel

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Possible exposure to communicable diseases and infections

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Reach with hands and arms

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Potential injury from transferring, repositioning, or lifting residents

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Climb or balance

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Exposure to latex

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Stoop, kneel, crouch, or crawl

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Possible exposure to blood-borne pathogens

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Talk or hear

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Possible exposure to various drugs, chemical, infectious, or biological hazards

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Taste or smell

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Subject to injury from falls, burns, odors, or cuts from equipment

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Vision

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Requires Travel:

Ability to lift:

Occasionally

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Up to 5 pounds

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Frequently

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Up to 10 pounds

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Up to 25 pounds

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Up to 50 pounds

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Up to 100 pounds

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More than 100 pounds

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Job Type: Full-time

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Vision insurance

Healthcare setting:

• Assisted living facility

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Port Saint Lucie, FL 34952: Relocate before starting work (Required)

Work Location: In person