39 Service Director/Manager Jobs in Wichita Falls, TX
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Wichita Falls Ford is Hiring a Service Director/Manager Near Wichita Falls, TX
Benefits
- Top Pay
- Paid Time Off
- Health, Dental, and Vision Insurance
- 401k (direct deposit)
- Paid Holidays
- Growth opportunities
- Paid training
- Assist customers in servicing, repairing and explaining each service needed
- Understand customer. Match requirements and concerns to various service options
- Explain service being performed and keep customer informed and updated throughout the service of their vehicle
- Stay up to date on new products, features, accessories and attending product training as required
- Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
- Hire and supervise all service department personnel, as well as monitor their performance in servicing customers
- Craft goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business
- Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
- A minimum of 3 years of experience as a service manager
- Strong focus on providing excellent customer service
- High school diploma or higher education
- Clean driving record & valid driver's license
- Driven personality, eager to improve and able to work within and support internal teams
Job Summary
Full Time
$59k-75k (estimate)
05/08/2024
05/31/2024
The following is the career advancement route for Service Director/Manager positions, which can be used as a reference in future career path planning. As a Service Director/Manager, it can be promoted into senior positions as a Field Service Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Director/Manager. You can explore the career advancement for a Service Director/Manager below and select your interested title to get hiring information.
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