13 Guest service coordinator Jobs in Wilmington, NC
Why Knot Travel is Hiring a Guest service coordinator Near Wilmington, NC
This is a remoteposition.
Were currently searchingfor a meticulous and customercentric Remote Guest ServicesCoordinator to join our team. In this role youll manage roomreservations and book accommodations for our clients.
If youpossess outstanding communication skills a hospitable demeanor anda passion for hospitality we invite you toapply.
Responsibilities
Manage hotel reservations includinghandling inquiries making bookings and confirming roomavailability.
Engage with guests through phoneemail and inperson interactions to assist with reservationinquiries changes andcancellations.
Process reservations collect paymentinformation and issue invoices or receipts asnecessary.
Promote additional services likeroom upgrades dining options and spa treatments to enhance theguest experience and increaserevenue.
Assist guests regarding generalinquiries directions and information about local attractions andservices.
Address and resolve guest issues orconcerns about reservations billing or servicequality.
Collaborate closely with vendors andsuppliers.
Benefits
Remote position with a flexible workenvironment.
Business Opportunity
Travel perks and discounts onpersonal and professionaltravel.
1099 Opportunity
Free training and FAMTrips.
Uncapped CommissionEarnings
Supportiveteam.
Qualifications
Excellent communication andinterpersonal skills with a friendly and courteousdemeanor.
Strong organizational andmultitaskingabilities.
Attention to detail andaccuracy.
Ability to work independently andcollaboratively.
Thorough knowledge of traveldestinations attractions and various travel products andservices.
Exceptional customer service andproblemsolvingabilities.
Passion for travel and a desire tohelp others create memorableexperiences.
Must be 18 years or older and a USresident.
Ifyoure ready to contribute to our team and assist in creatingexceptional guest experiences we encourage you to apply for thisexciting opportunity.
Last updated : 2024-05-10
Job Summary
Full Time
$32k-41k (estimate)
05/10/2024
08/09/2024
The job skills required for Guest service coordinator include Customer Service, Communication Skills, Billing, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service coordinator positions, which can be used as a reference in future career path planning. As a Guest service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service coordinator. You can explore the career advancement for a Guest service coordinator below and select your interested title to get hiring information.
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