Benefits:
40 Hours of PTO available after 90 days. (1) year earns 80 hours!

Hotel Discount benefits.

```Duties```

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information and providing necessary assistance
- Handle guest inquiries, requests, and complaints promptly and courteously
- Provide information about hotel amenities, services, and local attractions
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain cleanliness and organization of the front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required

```Qualifications```

- Previous experience in hotel or front desk operations preferred
- Strong customer service skills with a friendly and professional demeanor
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Ability to handle difficult situations with patience and professionalism
- Multilingual skills are a plus

At our hotel, we value our guests' satisfaction is our priority. As a Front Desk Agent, you will be the first & final point of contact for our guests, providing exceptional customer service and ensuring their stay is comfortable and enjoyable. If you have a passion for hospitality and enjoy working in a fast-paced environment, we invite you to join our team.

• Opportunities for career advancement within the hospitality industry

Employee discounts on hotel services and amenities

If you meet the qualifications listed above and are ready to contribute to our guests' positive experience, please submit your application today. We look forward to reviewing your credentials.

Job Type: Full-time

Pay: $15.00 - $15.50 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person