Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and needs. This is a great opportunity for someone who enjoys working in a fast-paced retail environment and has a passion for delivering excellent customer service.

Duties:
- Greet customers in a friendly and professional manner
- Assist customers with product inquiries, purchases, and returns
- Provide accurate information about products, promotions, and company policies
- Process transactions using a cash register or point-of-sale (POS) system
- Maintain knowledge of current sales and promotions
- Stock shelves and ensure merchandise is properly displayed
- Maintain cleanliness and organization of the store
- Handle customer complaints or concerns with patience and professionalism
- Utilize effective time management skills to prioritize tasks

Qualifications:
- High school diploma or equivalent
- Previous experience in retail or customer service is preferred
- Basic math skills for handling cash transactions
- Knowledge of retail math for calculating discounts, sales tax, etc.
- Excellent phone etiquette and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Bilingual proficiency is a plus

Benefits:
- Competitive pay based on experience
- Opportunities for career growth and advancement within the company
- Employee discounts on merchandise

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our team as a Customer Service Representative!

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Expected hours: 20 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Cleveland, TN 37311: Relocate before starting work (Required)

Work Location: In person