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Leasing Agent
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Full Time | Transportation 0 Months Ago
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Westland Real Estate Group is Hiring a Leasing Agent Near Las Vegas, NV

Job Title: Leasing Agent
Direct Supervisor: Property Manager
Company Overview:
Established in 1977, Westland Real Estate Group is a privately owned Property Management company that manages and owns their own Real Estate portfolio responsibly. Our real estate portfolio consists of both Commercial and Residential with Residential having over 30,000 units spread out through Southern CA, Las Vegas, NV, Fort Worth, TX and San Antonio, TX.
Westland is headquartered in Long Beach, CA and believes in continually growing and expanding the Westland family while providing high-quality service and making a positive impact on each community we serve. Our company values are Family, Opportunity, Commitment and Results. Come and join the Westland team where growth is key!
Job Summary:
The Leasing Agent presents and leases properties to prospective lessees. The goal is to scout potential clients, turn them into Residents, and achieve high occupancy rates.
Acting as the Westland’s representative on-site makes this a key position, where the primary duties are to greet clients, to professionally present all features and benefits of their assigned community, and properly secure lease agreements from qualified prospective residents. It is extremely important for us that our Leasing Agents be customer service-oriented and strive to make current residents feel welcome in their community and comfortable in their home.
Experience:
  • General office, customer service, and sales skills.
  • Computer literate, including Microsoft Office and other various operational programs; Knowledge on Yardi a plus.
  • Ability to read and interpret documents such as Rental Application, Rental Agreement, Policies and Procedures, Resident Rules and Regulations, Safety Rules, Maintenance Instructions and Procedural Manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees.
  • Ability to calculate figures and amounts such as discounts, commissions, prorations, and percentages.
  • 1-2 year leasing experience
Education:
  • High school diploma or general education degree (GED); B.A. is preferred.
Additional Requirements:
  • Excellent interpersonal skills and ability to deal effectively with persons from diverse socioeconomic and ethnic backgrounds. Knowledgeable telephone and sales techniques.
Job Duties and Responsibilities:
Administrative-
  • Meet and greet prospective residents; Determine customer’s needs and preferences, and professionally present community and unit while communicating benefits of features and amenities; Conduct tours of community and show units. Explain rental criteria and determine if the Prospects meet requirements prior to applying.
  • Prepare and execute Lease Agreements in accordance with Westland Real Estate Group’s property standards and State regulations. (Leasing Agent II position a minimum of 10 new leases a month are required on a consistent basis)
  • Fully informed of current rental rates, sizes, locations and all amenities of property.
  • Responsible for maintaining work areas and offices in a clean and orderly manner.
  • Responsible for ensuring the model unit is clean and presentable.
  • Responsible for proper upkeep of all prospective rental applications, resident and property files.
  • Assist level I Leasing Agents in understanding the Westland criteria, application process and file maintenance.
  • Review and accept completed rental applications. Conduct credit checks, rental verifications, employment verifications to qualify potential renters according to Westland’s criteria. (Level II Leasing Agent is expected to process through more applications accurately, efficiently and consistently)
  • Conduct all business in accordance with Westland Real Estate Group’s policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act and all other Federal and State laws.
Resident Acquisition and Retention -
  • Responsible for maintaining a professional appearance and attitude at all times.
  • Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. (Level II Leasing Agent is expected to be able to handle more Resident issues without assistance than a Level 1 Agent)
  • Determine the needs, living standards and economic viability of prospect customers.
  • Promptly submit a maintenance Service Request and inform the maintenance team.
  • Answer questions for residents about community, repairs, rent, rules, etc.; Follow up on a timely basis if unable to respond to residents on all matters.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis; Ensure proper maintenance and inspect properties periodically (Level II Leasing Agent is expected to assist in closing of work orders according to Westland standards)
  • Ensure apartment is ready for resident’s use upon agreed move-in date
  • Stay knowledgeable of the property’s market status
  • Provide information to existing and prospective Residents on all aspects of properties (expansions, zoning, etc.)
  • Negotiate leasing terms and conditions
  • Collect application fees, security deposits and rent payments in a timely manner
  • Inform residents of any changes to the Rental Agreement or upcoming problems with the property, using Westland Real Estate Group’s designated forms and procedure checklists
  • Follow up with prospective renters; Using the CRM system used by property to follow up and reach out to prospective Residents on a daily/weekly basis
  • Monitor use of community facilities, including laundry, mail and fitness center
  • Actively coordinate all renewals throughout the month. This includes sending letters (90, 60, 30 days) and scheduling resident appointments to discuss renewal rates and leasing options (Leasing Agent II expected to be able to negotiate lease renewal terms)
  • Responsible to play an active role in the renewal process
  • Responsible for reporting unusual or extraordinary circumstances regarding the property or residents
  • Responsible for assisting Assistant Manager in collection of delinquent rents. (Leasing Agent II may learn to create 5 day notices. Leasing Agent II should be able to explain the ledger to a Resident.)
Marketing-
  • Participate in outreach marketing activities on a regular basis to obtain prospective residents.
  • Advertise available properties using a variety of media and promoting materials available by Westland Real Estate Group’s Marketing Department; Responsible to communicate with Marketing Department at least once per week
  • Post Craigslist ads daily (using Marketing Department materials)
  • Assist in placing, removing/updating banners, balloons, signs, flags, etc.
  • Distribute newsletters, pamphlets, flyers, etc. (this may require extended periods of walking and/or climbing stairs)
  • Conduct market surveys and shop competitive communities either in person or via phone
  • Inspect model units and “market ready” vacancies daily to insure cleanliness
  • Update online advertising to reflect current market pricing on a daily basis
Benefits:
Westland takes pride in its team members and proudly offers the following benefits:
  • Medical (dependent coverage options as well)
  • Dental (dependent coverage options as well)
  • Vision (dependent coverage options as well)
  • Life Insurances (dependent coverage options as well)
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • 401K with employer matching
  • 6 Sick Days a year
  • 10 Vacation Days a year to start
  • Paid Holidays
  • Rent Discounts and More!
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

All applicants being considered for employment must pass a background check, drug screening and any other applicable pre-employment screening.

Westland Real Estate Group is an equal opportunity employer.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$29k-35k (estimate)

POST DATE

04/15/2023

EXPIRATION DATE

06/08/2024

WEBSITE

westlandindustries.com

HEADQUARTERS

LONG BEACH, CA

SIZE

50 - 100

TYPE

Private

CEO

ANIBAL MUNOZ

REVENUE

$10M - $50M

INDUSTRY

Transportation

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The following is the career advancement route for Leasing Agent positions, which can be used as a reference in future career path planning. As a Leasing Agent, it can be promoted into senior positions as a Leasing Consultant, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Leasing Agent. You can explore the career advancement for a Leasing Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Leasing Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Leasing Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Leasing Agent job description and responsibilities

A leasing agent primarily works to assist and represent property owners when finding and managing tenants.

01/23/2022: Harrisburg, PA

Leasing agents are responsible for leasing apartments and rental properties to prospective tenants.

03/15/2022: Virginia Beach, VA

A leasing agent will often work with the property manager to address client concerns and seek out new spaces for lease.

02/23/2022: Terre Haute, IN

Leasing agents help property owners with the process of leasing their properties to tenants.

12/20/2021: Birmingham, AL

Leasing agents work towards creating proper leasing agreements and put the paperwork for all tenants to ensure leasing becomes simple for a property owner and a tenant.

02/18/2022: Saint Paul, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Leasing Agent jobs

Candidates should be excellent at marketing properties for leasing.

01/07/2022: Brockton, MA

Those who want to become a Leasing Agent must be savvy sales people that enjoy working with others and who are able to secure a deal after all their efforts.

12/30/2021: Macon, GA

Show appreciation for the client.

12/19/2021: Oakland, CA

Build relationships with clients.

01/24/2022: Chillicothe, OH

Always have a written agreement.

01/12/2022: Memphis, TN

Step 3: View the best colleges and universities for Leasing Agent.

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