Overview

Opportunity: Executive Meetings Manager

Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals.

Potential Career Path

Group Sales Manager – Director of Group Sales – Director of Sales

Essential Job Functions

• Manage all phases of small meeting groups,under 20 rooms per night with meeting space includingcontracts, rooming lists, billing, VIPs, upgrades.
• Solicit, negotiate and confirm all social group blocks booked.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Coordinate various departments' participation in servicing accounts.
• Book functions accurately into SalesPro and ensure that meeting and room arrangements are to specifications.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform any other job-related duties as assigned.
• Assist in supervising the banquet operation to ensure the highest standards of service.
• Handle all inquiries, site inspections and correspondence with the utmost courtesy and professionalism. 
• Work closely with sales/catering department in order to maximize group& catering revenues by adhering to correct rates and prices.
• Support strategic planning & long term development operational, financial and service goals of the Sales & Catering department.
• Plan and prepare with all outlets for events and coordinate unique requirements, to meet the client’s needs, pace and degree of personalization, while actively promoting hotel services.
• Identify, customize and deliver individual guest requirements.
• Work additional hours as needed or when requested.

Position Requirements

• 2-3 years conference services sales experience in hospitality, preferably in a luxury establishment.
• College degree in hospitality or business administration is required.
• Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
• An understanding of both monthly forecasting and the annual budget process.
• SalesPro knowledge a plus.
• Rooms experience is a plus.

Work Environment and Context

• Work indoors in environmentally controlled conditions with external and internal customers including both face to face and indirect contact with the public.
• Stand, use hands to handle, control objects and tools, and use telephone and computer systems.
• Manage conflict situations including dealing with unpleasant, angry, or discourteous people.
• Handle cash, other forms of currency and occasionally guests’ valuables.
• Able to communicate well in English both orally and written.
• Comply with Hersha and the hotel brand standards.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

The Westin Dallas Fort Worth Airport hotel features 506 rooms, 38,000 square feet of meeting space, a fitness facility and multiple food and beverage outlets. The over 306,00 square foot property is adjacent to the Dallas/Fort Worth Airport. Located halfway between the cities of Dallas and Fort Worth, DFW International Airport is the world’s third busiest airport and one of the largest, operating nearly 1,750 flights per day and serving 57 million passengers a year. The hotel’s unparalleled ballroom and event spaces allow guests to host one-of-a-kind receptions and corporate conventions for up to 1,600 attendees. The Westin Dallas Fort Worth Airport hotel is a welcome addition to the HHM family and represents an important gateway hotel for Dallas visitors.

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.